Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver

Patrice Riddick

Automotive Car Detailer
Freeport,NY

Summary

Dedicated automotive detailer with proven expertise at Enterprise, delivering exceptional customer service and meticulous vehicle inspections. Skilled in automotive detailing and time management, I consistently achieved high-quality results, enhancing client satisfaction and fostering repeat business. Adaptable and detail-oriented, I thrive in fast-paced environments while maintaining a focus on teamwork and efficiency.

Overview

13
13
years of professional experience

Work History

Automotive Car Detailer

Enterprise
04.2022 - Current
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.
  • Provided exceptional customer service and addressed customer inquiries.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Maintained clean, tidy and safe work environment.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.
  • Achieved superior results through meticulous attention to detail in all aspects of car detailing.
  • Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
  • Shined vehicle windows and windshields to remove water spots.
  • Applied protective agents, including sealants, to protect surfaces.
  • Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
  • Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
  • Continually expanded knowledge of industry best practices through ongoing professional development opportunities.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Collaborated with team members to complete large-scale projects, including fleet vehicles, efficiently and effectively.
  • Washed cars and trucks daily for auto dealership.
  • Streamlined workflow processes by keeping tools and supplies well-organized for easy access throughout each task.
  • Refilled gas tanks and documented fluid levels.
  • Demonstrated attention to detail in removing tough stains and odors, restoring vehicle interior ambiance.
  • Maintained safe and organized workspace to prevent accidents and improve workflow.
  • Improved client satisfaction with thorough detailing and polishing, resulting in repeat business.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Inspected vehicles and equipment for visible damage.
  • Polished windows and mirrors of vehicles and equipment.

Deli/Bakery Associate

Walmart
04.2022 - 06.2023
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
  • Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
  • Provided support to other departments within the store as needed, fostering a collaborative work environment.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Improved bakery efficiency through effective time management and prioritization of tasks.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
  • Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests to baker and assistants.
  • Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
  • Delivered outstanding customer experiences by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
  • Collaborated with team members to ensure consistent product quality and adherence to company standards.
  • Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Retained detailed knowledge of ingredient lists and allergen information, enabling confident response to customer inquiries regarding dietary restrictions or preferences.
  • Increased sales by recommending complementary items and promoting current specials to customers.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Reduced waste by accurately measuring ingredients and implementing proper portion control during preparation stages.
  • Trained new employees on bakery procedures, ensuring they quickly became productive contributors to the team.
  • Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
  • Participated in monthly team meetings to discuss strategies for improving bakery operations and providing input on potential opportunities for growth.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Inspected goods to establish accurate pricing and labeling.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Wrapped, boxed and weighed bakery department products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Monitored customers for signs of security concerns and escalated issues to management.

Customer Service Cashier

National Wholesale Liquidators
08.2012 - 08.2014
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Answered product questions using knowledge of sales and store promotions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

High School Diploma -

Hempstead High
Hempstead, NY
2004

Skills

  • Customer service
  • Car washing techniques
  • Automotive detailing
  • Interior and exterior cleaning
  • Vehicle inspection
  • Chemical handling
  • Window cleaning
  • Physical stamina
  • Team collaboration
  • Upholstery cleaning
  • Telephone etiquette
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Clear communication
  • Carpet vacuuming
  • Vehicle transport
  • Honest and dependable
  • Team cooperation
  • Adaptable and flexible
  • Conscientious and Detail-oriented
  • Reliable and responsible

Timeline

Automotive Car Detailer

Enterprise
04.2022 - Current

Deli/Bakery Associate

Walmart
04.2022 - 06.2023

Customer Service Cashier

National Wholesale Liquidators
08.2012 - 08.2014

High School Diploma -

Hempstead High

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Patrice RiddickAutomotive Car Detailer