Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
26
26
years of professional experience
Work History
Administrator
Louisville Metro Government
01.2019 - Current
Create and manage project plans, timelines and budgets.
Developed and implement programs.
Evaluate staff performance and provided coaching to address inefficiencies.
Generate reports detailing findings and recommendations.
Train and guide team members to maintain high productivity and performance metrics.
Advocate for low income families, seniors and individuals with disabilities.
Assisting with budget preparation, controlling expenditures, and preparing grant applications.
Coordinating activities with other departments and external agencies to optimize resource utilization.
Supervises and evaluates assigned staff, including processing employee concerns, directing work, and conducting performance reviews.
Assistant Director
Dismas Charities
01.2011 - 01.2019
SOCIAL WORK/ CASE MANAGEMENT
Boy's Haven
05.2007 - 08.2009
Conducted assessments including risk for lethality utilizing safety planning guidelines that include both the adult and child victims of domestic violence.
Assisted client’s and their children in developing safety planning which address client’s particular situations
Assisted clients in working with government agencies to apply for benefits
Counseled clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
Weekly home and school visits.
Designed and implemented social service programs, strategies, services and policies to protect, promote, and address the needs of the community
Prepared special audit and control reports by collecting, analyzing, and summarizing operating information and trends
Researched best practices and developed strategies to improve program outcomes.
Auditor
Morrow Consulting
01.2018 - 02.2022
HR Manager
Allstate Insurance
01.2013 - 01.2024
Case Manager
Boys’ Haven
01.2007 - 01.2009
Senior Counselor
Boys’ Haven
01.2004 - 01.2007
Counselor
Boys’ Haven
01.1999 - 01.2004
Education
MA - Human Resources Management
Webster University
Louisville, KY
01.2009
BS - Psychology
Spalding University
Louisville, KY
01.2007
Skills
Critical Thinker
Needs Identification
Conflict Management
Scheduling
Mediation
Report & Document Preparation
Motivational interviewing
Disability support
Social services
Certified in CPR/AED
Policy implementation
Strategic planning
Budget Preparation
Crises Intervention
Advocacy
Profile
Motivated, personable HR professional with a MA in Human Resource Management and 13 years of experience in staff development and client/customer satisfaction.