Summary
Overview
Work History
Education
Skills
Timeline
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Patrice Shaw

Design
Doylestown,PA

Summary

Experienced design consultant with expertise in digital illustration, wireframing, and design research. Demonstrates strategic thinking and concept development skills, complemented by an excellent eye for detail and a strong focus on client satisfaction. Collaborates seamlessly with cross-functional teams, fostering effective communication and delivering project presentations that consistently exceed expectations.

Overview

30
30
years of professional experience

Work History

Design Consultant

MPS Contracting
06.2005 - Current
  • Optimized existing designs by making necessary adjustments based on current trends or client feedback
  • Utilized Adobe Creative Suite to generate graphic designs for webpages, logos, brochures, flyers, catalogs, and other marketing materials
  • Contributed ideas towards improving existing processes within the organization's creative workflow
  • Participated in brainstorming sessions as part of team ideation process for new product features or services
  • Brainstormed innovative deliverables to encompass client vision and key design principles
  • Received constructive criticism to improve end result and grow as designer
  • Researched and analyzed market trends to inform design decisions

Restaurant Manager

General Davis inn
06.1994 - 11.2019
  • Maintained a high level of customer service by addressing patron complaints promptly and professionally
  • Cultivated positive relationships with customers through excellent hospitality services
  • Recruited, trained, evaluated, scheduled and supervised all restaurant personnel
  • Provided leadership by setting clear expectations for team members
  • Monitored cash handling procedures to accurately charge customers
  • Organized and delegated tasks to staff members, monitored performance and provided constructive feedback
  • Greeted guests at tables and attended to guest needs to promote customer service and satisfaction
  • Circulated throughout restaurant facilities and kitchen areas to monitor and maintain food quality and service standards
  • Analyzed customer feedback and implemented strategies to improve service
  • Provided orientation and on-boarding training to new associates
  • Ensured compliance with all applicable federal, state, local laws and regulations regarding food safety, sanitation and labor practices
  • Monitored restaurant equipment to schedule maintenance and repairs
  • Monitored sales reports regularly to identify trends in customer preferences
  • Developed and implemented comprehensive training programs to ensure staff compliance with health and safety regulations
  • Managed payroll records accurately ensuring timely payment of wages
  • Resolved conflicts between staff and customers in a timely manner
  • Monitored alcohol beverage service in compliance with local laws
  • Implemented corrective actions for issues, continuously improving service results
  • Facilitated regular meetings with staff members to discuss progress towards goals
  • Established relationships with vendors to obtain quality ingredients at competitive prices
  • Implemented cost-effective methods of inventory management
  • Facilitated team meetings to ensure staff remained informed of changes
  • Reviewed monthly financial statements to assess performance against budget objectives
  • Analyzed financial data to develop strategies for increasing profits
  • Defined and updated restaurant policies and procedures
  • Created innovative marketing campaigns to increase customer loyalty
  • Collaborated with chefs on menu design and development in order to maximize profitability
  • Developed menus that incorporated seasonal ingredients while staying within budget parameters
  • Counted money and made bank deposits
  • Scheduled staff hours and allocated resources to maximize team member performance
  • Investigated and resolved complaints regarding food quality and service
  • Scheduled and received deliveries and verified goods received against paperwork
  • Performed some food preparation and service tasks, such as cooking, clearing tables, and serving food and drinks when necessary
  • Estimated food and beverage consumption to determine purchasing requirements
  • Greeted guests, escort them to seats and present them with menus and wine lists
  • Reviewed menus and analyzed recipes to assess labor and overhead costs
  • Monitored employee and patron activities to enforce liquor regulations
  • Scheduled use of facilities and catering services for events such as banquets and receptions and negotiated details of arrangements with clients

Design Consultant

RK construction
05.2001 - 10.2008
  • Optimized existing designs by making necessary adjustments based on current trends or client feedback
  • Utilized Adobe Creative Suite to generate graphic designs for webpages, logos, brochures, flyers, catalogs, and other marketing materials
  • Researched emerging trends in design industry to ensure products remain competitive in the marketplace
  • Contributed ideas towards improving existing processes within the organization's creative workflow
  • Developed innovative strategies to create product designs that met customer requirements and exceeded expectations
  • Collaborated with clients and stakeholders to identify design needs, develop concepts, and produce high-quality visuals for presentations
  • Worked closely with developers during development phase of projects to ensure designs were implemented correctly across all platforms
  • Built strong relationships with internal teams such as engineering, marketing, sales, to ensure successful project outcomes

Education

Undergraduate - Design/ Marketing

Drexel University
Philadelphia, PA
11.2006

Associate in Arts (A.A.) - Design/ Marketing

Art institute of Philadelphia
Philadelphia, PA
04.2004

Skills

  • Design research
  • Client communication
  • Concept development
  • Project requirements
  • Design collaboration
  • Marketing skills
  • Superb eye for detail
  • Client satisfaction
  • Project management
  • Originality
  • Fashion trends
  • Material selection
  • Rough sketching
  • Presentation design
  • Customized template design
  • Multi-tasking
  • Color selection and pairing
  • Teamwork and collaboration
  • Customer service
  • Reliability
  • Professionalism
  • Team collaboration
  • Adaptability

Timeline

Design Consultant

MPS Contracting
06.2005 - Current

Design Consultant

RK construction
05.2001 - 10.2008

Restaurant Manager

General Davis inn
06.1994 - 11.2019

Undergraduate - Design/ Marketing

Drexel University

Associate in Arts (A.A.) - Design/ Marketing

Art institute of Philadelphia

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