Patrice Shier
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
MN State Of Agriculture
09.1997 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Drafted correspondence and other documents for Commissioners in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Bachelor of Arts - Special Education
Minnesota State University - Mankato
Mankato, MN1970
Skills
- Document Control
- Calendar Management
- Appointment Scheduling
- Spreadsheet Management
- Expense Reporting
- Letter Preparation
- Invoice Processing
- Travel Coordination
- Reception Oversight
- Meeting Planning
- Filing
- Scheduling
- Mail Handling
- Clerical Support
- Office Administration
Timeline
Administrative Assistant
MN State Of Agriculture
09.1997 - 12.2022
Bachelor of Arts - Special Education
Minnesota State University - Mankato
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