Patrice Simmons
Waldorf,Maryland
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Conscious Tactical, LLC
2020.07 - Current
- Prepare training packages in support of class requirements
- Coordinate and schedule training classes for new clients
- Efficiently manage supply inventory.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Concierge/Receptionist/Administrative Assistant
The Charleston Residential
2019.07 - 2020.04
- Worked closely with the marketing department to increase resident population
- Answer incoming client and potential client calls
- Kept all residents' documentation up-to-date
- Professionally received guests visiting staff and residents
- Enforced security protocols with all visitors.
- Streamlined communication between departments, ensuring efficient service delivery to guests.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Supported event planning efforts, contributing to the successful execution of memorable occasions.
Cashier/Customer Service Representative
Dollar Tree Stores, Inc.
2018.01 - 2018.05
- Trained new employees
- Aid managers as needed
- Greet customers with courtesy and professionalism.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Administrative Intern
New Chapel Christian Academy
2014.01 - 2014.06
- Supported Main Office answering phones, typing documents, making copies, keeping office in order and helping parents of enrolled students
- Assisted teaching staff in classrooms with lessons and activities as needed.
- Streamlined office processes by organizing filing systems and implementing digital solutions.
- Enhanced team efficiency by taking detailed meeting notes and distributing them promptly to relevant staff members.
- Supported department heads with scheduling, preparing materials for presentations, and coordinating events.
IDT Agent
JMS Direct Marketing
2013.11 - 2014.01
- Going door-to-door promoting green energy to provide opportunities for utility bill savings
- Marketing and Recruiting
- Recommended savings opportunities to potential clients.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
- Drove revenue growth by consistently meeting or exceeding sales targets through strategic planning and execution.
- Implemented innovative marketing campaigns to raise brand awareness and drive lead generation efforts for the agency.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Education
Criminal Justice Studies -
University of Maryland Global Campus
Criminal Justice Studies -
University of Maryland Eastern Shore
Princess Anne, MarylandSkills
- Computer Skills
- Microsoft Office programs to include Office365, Word, PowerPoint and Excel
- Appointment Scheduling
- Filing
- Calendar Management
- Meeting Planning
- Invoice Processing
- Letter Preparation
- Database Management
- Travel Coordination
- Data Entry
- Minute Taking
References
- Israel Ogburn, Supervisor, (301)455-8816
- LaTasha Hall, Family Friend, (410)251-7801
- Erikka Washington, Mentor, (240)505-5607
Timeline
Administrative Assistant
Conscious Tactical, LLC
2020.07 - Current
Concierge/Receptionist/Administrative Assistant
The Charleston Residential
2019.07 - 2020.04
Cashier/Customer Service Representative
Dollar Tree Stores, Inc.
2018.01 - 2018.05
Administrative Intern
New Chapel Christian Academy
2014.01 - 2014.06
IDT Agent
JMS Direct Marketing
2013.11 - 2014.01
Criminal Justice Studies -
University of Maryland Global Campus
Criminal Justice Studies -
University of Maryland Eastern Shore
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