Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Patrice Skalitzky

Byron Center,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

32
32
years of professional experience

Work History

Sales Executive/Office Manager/Owner

Direct Electronics Plus, Inc
Byron Center, MI
03.2006 - Current
  • Recommended computer software, hardware, and licenses - B2B
  • Cultivated robust relationships with existing clients through prompt inquiry responses and effective issue resolution.
  • Negotiated contracts with vendors to purchase materials and supplies.
  • Established pricing strategies that maximize profits while remaining competitive in the marketplace.
  • Provided exceptional customer service throughout the entire sales process.
  • Analyzed customer data to identify trends in buying behavior, preferences and needs.
  • Coordinated with production teams to ensure timely delivery of products or services according to customer specifications.
  • Maintained a high conversion rate on a consistent basis by engaging with customers, responding quickly to concerns, and alleviating issues.
  • Reviewed and analyzed sales performance against plans to determine effectiveness.
  • Ensured compliance with sales policies, practices, and legal requirements.
  • Enhanced product knowledge through continuous learning and professional development activities.

Account Executive

Pitney Bowes, Inc
Grand Rapids, MI
05.2003 - 03.2006
  • Maintained accurate records of all sales activities using CRM software systems.
  • Maintained up-to-date knowledge of industry trends and developments.
  • Developed pricing strategies tailored to individual clients based on their unique needs.
  • Generated weekly reports on sales performance against targets for upper management review.
  • Developed and maintained relationships with key clients to ensure customer satisfaction.
  • Participated in training sessions on topics related to sales techniques or industry regulations.
  • Cultivated relationships with key decision makers through regular client visits and follow-up calls.
  • Advised customers on best practices regarding product usage or maintenance procedures.
  • Performed product demos at conferences, meetings, seminars, or other venues as necessary.
  • Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
  • Managed accounts by providing ongoing technical support after the sale was completed.

Manager/Sales Manager

Computer Networks System
Grand Rapids, MI
08.1993 - 04.2003
  • Ensured compliance with industry regulations and company policies.
  • Provided leadership during times of organizational change or crisis situations.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Ensured compliance with regulatory requirements and industry standards.
  • Established processes to ensure efficient workflow throughout the organization.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Oversaw daily operations, maintaining efficiency and quality standards.

Education

Bachelor of Science - Business Administration/Minor-Information Systems

Central Michigan University
Mount Pleasant, MI
08-1993

Skills

  • Customer relationship management
  • Sales forecasting
  • Account management
  • Communication skills
  • Time management
  • Computer product expertise
  • Relationship selling
  • Relationship building
  • Channel partner management
  • Systems and software expertise
  • Order management
  • Vendor management
  • Product knowledge

References

References available upon request.

Timeline

Sales Executive/Office Manager/Owner

Direct Electronics Plus, Inc
03.2006 - Current

Account Executive

Pitney Bowes, Inc
05.2003 - 03.2006

Manager/Sales Manager

Computer Networks System
08.1993 - 04.2003

Bachelor of Science - Business Administration/Minor-Information Systems

Central Michigan University

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