Talented Human Resources Coordinator supports employee-facing functions of human resource department. Expert in building relationships with employees to support corporate culture and determine needed training resources. Handles complex employee needs and builds quality workforces.
Overview
27
27
years of professional experience
Work History
HUMAN RESOURCES COORDINATOR (CONTRACT)
BAUER HOCKEY
Exeter, NH
01.2022 - 07.2022
Conducted background checks, reference checks and employment verification
Reviewed candidate applications and conducted phone interviews and screenings
Communicated with hiring managers to identify staffing needs, determine job requirements, outline qualifications and create job duties
Coordinated interviews by working closely with candidates and hiring decision-makers
Created, organized and maintained employee personnel files to keep sensitive data secure
Handled sensitive and confidential employee information with complete discretion
Automated office operations, record tracking and data communications
Worked on multiple projects simultaneously in fast-paced environment
Provided follow-up correspondence to applicants and agencies regarding employment status
Organized and stored employment forms and information.
HUMAN RESOURCES ASSISTANT (CONTRACT)
SAINT ANSELM
Manchester, NH
08.2021 - 01.2022
Created, organized and maintained employee personnel files to keep sensitive data secure
Prepared offer Letters
Maintained information in the Applicant Tracking System and other Human Resources Information Systems
Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process
Conducted employment verification and background investigation to facilitate hiring process
Handled sensitive and confidential employee information with complete discretion
Processed employee status changes, keeping human resources systems and employee records up to date
Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department
Supported 4 employees at varying levels
Liaised with HR management to devise and update policies based on changing industry and social trends.
SAHM
Hollis, NH
02.2016 - 08.2021
Took time off to be a stay at home mom, primarily focused on raising twin daughters and managed familial responsibilities while husband traveled for work
Volunteered at kids different schools in many different roles that provided an outlet to utilize my networking and interpersonal skills
Positions included fundraising, Room Parent and headed up Yearbook Club for 2 years
Volunteered for The New England Parkinson's Ride raising money and riding for the last 6 years, to Administrative Assistant within four months and provided administrative support to two head doctors and performed secretarial duties for a team of 35 people
Managed multi-confidential tasks efficiently and productively
Acted as communication liaison for multiple research projects
Developed administrative processes to achieve organizational objectives and improve office efficiency
Arranged travel and hotel accommodations for international and domestic business meetings and trips
Provided direct support to Principal Investigator on Research Grants.
ANALYST
FIDELITY INVESTMENTS, CHANGE ORDERS
Merrimack, NH
11.2015 - 02.2016
Created business requirement documents for fee for service projects including annual enrollment
Estimated new fee for service project requests
Communicated directly with plan sponsors (HW clients) regarding project scope and business requirements
Coordinated and communicated with client service team on all pertinent project information
Completed user acceptance testing and post production validation for each project
Ensured all participant updates (data cleanup) are completed prior to project closure
Performed date analysis and reporting
Executed tasks associated with the annual enrollment program
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Juggled multiple projects and tasks to ensure high quality and timely delivery.
BENEFITS SPECIALIST
FIDELITY INVESTMENTS
Merrimack, NH
07.2000 - 08.2003
Monitored data integrity and confidentiality by observing strict regulations and procedures
Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits
Maintained thorough and current personnel handbooks and records
Supported teams by troubleshooting and resolving complex Health and Welfare participant issues
Reviewed and reported work item trends daily to teams
Assumed lead role in monitoring, reviewing and creating literature for participants
Assisted in documenting internal procedures for all processes performed in Research and Resolution.
HUMAN RESOURCES REPRESENTATIVE (Contractor)
MULTILINK, INC
Andover, MA
07.1998 - 07.1999
Implemented centralized database to streamline data sharing, enhance reporting and re-align HR information, including job descriptions, job grades and salary ranges
Prepared data and produced various reports using HRIS system
Administered benefits (health, life, disability, workers compensation, 401K) and assisted in salary planning
Supported employees with benefits enrollments by guiding process and answering questions
Participated in the recruitment process including sourcing, pre-screening, and interviewing candidates
Conducted exit interviews
Enforced compliance with federal, state and local employment regulations and laws from EEO to ADA.
RECRUITING COORDINATOR
IRI SOFTWARE
Waltham, MA
01.1998 - 07.1998
Collaborated with recruitment and HR professional to achieve hiring goals
Managed and updated recruitment ATS and CMS software
Communicated duties, compensation, benefits and working conditions to all potential candidates, enabling better understanding of job expectations
Contacted all job applicants to inform of application status
Maintained current calendar of job fairs and employment opportunities in each state
Phone screened all technical candidates
Assisted in developing presentations and training programs
Reviewed referral candidates and contacted qualified individuals to request applications.
ADMINISTRATIVE ASSISTANT, Promoted
DANA-FARBER
Boston, MA
01.1996 - 12.1997
From receptionist/Secretary to Administrative Assistant within four months and provided administrative support to two head doctors and performed secretarial duties for a team of 35 people
Managed multi-confidential tasks efficiently and productively
Acted as communication liaison for multiple research projects
Developed administrative processes to achieve organizational objectives and improve office efficiency
Arranged travel and hotel accommodations for international and domestic business meetings and trips
Provided direct support to Principal Investigator on Research Grants
Manager of Technical Assistance & Network Engagement at National Council of Urban Indian HealthManager of Technical Assistance & Network Engagement at National Council of Urban Indian Health