Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Patrice Swesnson

Phoenicia,NY

Summary

Dedicated professional with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.

Overview

12
12
years of professional experience

Work History

Load Planner

President Container Group
Middletown, NY
06.2021 - Current
  • Utilized specialized software programs to generate load plans based upon weight, volume, route restrictions, safety regulations.
  • Assessed truck capacity utilization by analyzing actual versus theoretical loads.
  • Coordinated with customers, vendors, and internal departments to ensure that all orders were shipped in a timely manner.
  • Reviewed transportation documents such as manifests, packing lists, certificates of origin, prior to releasing cargo for shipment.
  • Assisted in resolving claims involving damages or shortages due to improper handling or misrouting of cargo.
  • Developed efficient loading plans for freight shipments to optimize space and maximize cost savings.
  • Created bills of lading for outbound shipments, ensuring accuracy and timely delivery.

Dispatcher

Trailways
Kingston, NY
09.2012 - 06.2021
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Maintained logs of all incoming calls and assigned tasks.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Assigned drivers to appropriate routes based on customer needs.
  • Updated records of driver locations, delays, and cancellations.
  • Received and dispatched calls for emergency services.
  • Interacted with local law enforcement agencies when responding to incidents in progress.
  • Ensured compliance with safety regulations and company policies.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Liaised with customers to provide logistics for drivers and coordinate delivery times.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Alerted personnel of road and weather hazards to minimize accidents and delays.
  • Arranged for repairs to restore service and schedules.
  • Determined types or amounts of equipment, vehicles or personnel to meet work orders or specifications.

Education

Bachelor of Science -

Ashford University
San Diego, CA
06-2016

Skills

  • Route Planning
  • Schedule Coordination
  • Dispatching procedures
  • Critical thinker

References

References available upon request.

Timeline

Load Planner

President Container Group
06.2021 - Current

Dispatcher

Trailways
09.2012 - 06.2021

Bachelor of Science -

Ashford University

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Patrice Swesnson