PATRICE TOWNES
Memphis
Summary
Dynamic Logistics Specialist with a proven track record at Le Bonheur Children's Hospital, enhancing operational efficiency through cost control initiatives and effective onboarding processes. Skilled in communication and problem-solving, I successfully reduced expenses by 12% while ensuring optimal staffing and resource utilization.
Overview
23
23
years of professional experience
Work History
Logistics Specialist
Le Bonheur Children's Hospital
Memphis
03.2022 - Current
- Executed financial reconciliation for three units to enhance patient care and operational efficiency.
- Facilitated onboarding process for new associates to streamline integration into teams.
- Administered time off and vacation requests to uphold adequate staffing levels.
- Implemented cost controls, achieving 12% reduction in expenses through operational efficiencies and waste reduction initiatives.
Medical Document Coordinator
Numotion
03.2015 - 12.2020
- Review orders for correct coding and pricing for funding source.
- Review type of medical documentation on file for order routing.
- Communicate Payer Profile discrepancies with DFC Supervisor with regards to coding and allowable.
- Also responds to all internal and external customers in timely & professional manner.
- Effectively managed the WIP (work in progress) to 20 % less of budget at EOM end of month utilizing delivery planning.
Distribution Clerk
Teleflex Medical Supply
01.2013 - 03.2015
- Receive, handle and store returned products in distribution center as per company policies;
- Inspect incoming product for any damages or recalled product; perform document preparation and filing activities;
- Communicate with Customer Service regarding Returned Goods Account ensuring proper credits are issued;
Account Manager
Memphis Pool Supply
Memphis
04.2003 - 08.2012
- Provided administrative support to VP of Operations and Service Director;
- Managed accounts for over 220 weekly service customers, scheduled and coordinated job assignments for 15 technicians;
- Facilitated optimum utilization of resources, creating shifts conducive to customer's operating hours, coordinating trucks, drivers and routes;.
Education
Some College (No Degree) - Business Management and Organizational Development
University of Memphis
Memphis, TN05-2027
Skills
- Accountability
- Communication skills
- Computer proficiency
- Customer service
- Interpersonal relations
- Leadership abilities
- Management expertise
- Problem-solving
- Time management
- Transferable skills
Timeline
Logistics Specialist
Le Bonheur Children's Hospital
03.2022 - Current
Medical Document Coordinator
Numotion
03.2015 - 12.2020
Distribution Clerk
Teleflex Medical Supply
01.2013 - 03.2015
Account Manager
Memphis Pool Supply
04.2003 - 08.2012
Some College (No Degree) - Business Management and Organizational Development
University of Memphis