Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in day-to-day operations of a restaurant/bar setting.
Overview
6
6
years of professional experience
Work History
Restaurant/Bar Shift Bar Manager
Launch
11.2023 - 11.2024
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Recruited, hired and trained staff on bar/kitchen practices, customer service standards, and productivity strategies
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Verified prepared food met standards for quality and quantity before serving to customers.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Oversaw food preparation and monitored safety protocols.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Team Member
Chipotle
03.2022 - 11.2023
Worked different stations to provide optimal coverage and meet production goals.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Trained new team members by relaying information on company procedures and safety requirements.
Operated register to process payments and collect cash payment for order totals.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Addressed and resolved customer complaints in polite and professional manner.
Assisted with inventory counts and stocking of merchandise.
Assisted customers in selecting merchandise best suited to needs.
Team Member
Panera Bread
02.2019 - 03.2020
Worked different stations to provide optimal coverage and meet production goals.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Operated register to process payments and collect cash payment for order totals.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Addressed and resolved customer complaints in polite and professional manner.
Assisted with inventory counts and stocking of merchandise.