Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrice Vanpelt

Detroit,MI

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in day-to-day operations of a restaurant/bar setting.

Overview

6
6
years of professional experience

Work History

Restaurant/Bar Shift Bar Manager

Launch
11.2023 - 11.2024
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Recruited, hired and trained staff on bar/kitchen practices, customer service standards, and productivity strategies
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw food preparation and monitored safety protocols.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Team Member

Chipotle
03.2022 - 11.2023
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Operated register to process payments and collect cash payment for order totals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.

Team Member

Panera Bread
02.2019 - 03.2020
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.


Education

Associate of Science - General Studies

Wayne County Community College
Detroit, MI

High School Diploma -

Kettering High School
Detroit
06-2008

Skills

  • FOH operations oversight
  • Performance monitoring
  • Cocktail development
  • Foodservice management
  • Supervisory experience
  • Verbal and written communication
  • Shift scheduling

Timeline

Restaurant/Bar Shift Bar Manager

Launch
11.2023 - 11.2024

Team Member

Chipotle
03.2022 - 11.2023

Team Member

Panera Bread
02.2019 - 03.2020

Associate of Science - General Studies

Wayne County Community College

High School Diploma -

Kettering High School
Patrice Vanpelt