Patrice Walker-Lewis

• Handled tenant complaints promptly and appropriately, calling in maintenance, and other support services.
• Attended staff meetings ( Tenant Service)
• Knowledge of Chicago Housing Authority's (CHA) Admissions & Continued Occupancy Policy (ACOP).
• Working knowledge of following Computer Programs: Yardi, Microsoft Office (Word, Excel, PowerPoint and MS Teams), EIV Internet and Email Savvy ( including MS Outlook, Gmail, Yahoo)
• Working knowledge of U.S Housing Consultant and HUD NSPRIE Inspection Protocols
• Certified in Public Housing Rent Calculations ( formerly RIM)-Nan McKay.
• Knowledgeable on Fair Housing Laws

With 3 years of experience in the the field of Property Management, I have developed numerous skills and believe that I will be asset to your company. I excel fast-paced environments, understand meeting/ exceeding goals, budget management and the importance of making sure that all interactions are positive and professional. I perform with the company's goals and expectations at the forefront, ensuring that policies are followed, deadlines are met, and residents are happy and satisfied.

The following information only gives a partial introduction to my qualities and skills and, I would welcome the opportunity to meet with you personally. Please feel free to contact me at (219) 501-9646 by phone or by Email at patricelewis1221@gmail.com.

Thank you for your time and consideration and I look forward to hearing from you soon.

Sincerely,

Patrice Walker-Lewis