Focused Social Work Services Director/Supervisor proudly offering over 10 years of experience hiring, mentoring and training talented social workers. Flexible, professional and knowledgeable about laws related to Families First policies, child welfare and crisis intervention. Skilled and smart leader who remains calm in stressful environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Social Work Supervisor
Iowa Department Of Human Services
Clinton, , IA
2022.04 - Current
Supervised the performance of a unit of 10-12 permanency and child protective social workers during the life of the case.
Facilitated team meetings between social work staff members in order to promote collaboration and problem-solving strategies.
Responded quickly and efficiently when emergency situations arise requiring immediate attention from a supervisor.
Served as a liaison between community partners and departmental staff members in order to strengthen relationships.
Conducted performance reviews of social work staff to identify areas of improvement.
Participated in training sessions related to current trends or advancements in the field of social work.
Addressed complaints from clients or their families regarding service delivery issues promptly and professionally.
Spoke to community groups to explain and interpret purposes, programs, and policies.
Social Services Director
GA Sheriff's Boy's Ranch
Hahira, Georgia , GA
2015.06 - 2022.03
Managed delivery of social services for 35-40 residents in need of mental-health and trauma-informed assistance.
Implemented social services care plan for each resident and updated plan annually in consultation with resident and family.
Served as a liaison between clients, staff members, and external agencies.
Reviewed applications for eligibility criteria and determined appropriateness of services provided.
Attended conferences related to social service issues at local, state, or national levels.
Ensured compliance with all state regulations concerning social service programs.
Maintained consistent personal interaction with residents in addition to administrative duties to assure optimum care firsthand.
Supervised resident records according to federal and state requirements using specialized software program for maximum compliance and data accessibility.
Participated in community events related to social services initiatives.
Recruited, interviewed, and hired volunteers and staff.
Social Services Case Manager
State of Georgia
Moultrie, GA
2011.08 - 2015.06
Managed caseload of 25-30 families.
Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
Functioned as treatment team member, interpreting social, emotional and family system problems and strengths to other members.
Managed caseload of 25-30 families.
Advocated for clients' best interest in school settings, at juvenile court and in other systems that interfaced with client and family.
Worked closely with other public child welfare system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency,
Disposed of personal biases and remained open and empathetic when designing client service plans.
Connected clients with services in preferred language to provide sense of ease throughout care experience
Exercised best practices when working with children of all ages, utilizing child psychology tenets to support diverse populations of youth
Education
Bachelor of Science - Social Work
Thomas University
Thomasville, GA
05.2011
Skills
Friendly, positive attitude
Critical thinking and Decision Making
Maintaining Confidential Case Documentation
Case Planning and Management
Interpersonal Communication Skills
Child Abuse and Neglect Identification
Conducting Home Visits
Staff Supervision and Training
Professional Demeanor
Community Outreach
Affiliations
Member, Thomas University Alumni Association
National Association of Social Workers
Habitat for Humanity
American Red Cross
Accomplishments
Promoted from Human Service Professional to Social Services Director, in less than 12-month
Consistently maintained high graded annual comprehensive reviews with the office of provider monitoring
Recognized as Employee of the Year for outstanding performance and team contributions.
Created highly effective new strategies that significantly impacted efficiency and improved operations.
Certification
IV-E Social Work Training - 2011-present
CPR, CPI certified training annually
24 hours of professional Development training annually
Attended Georgia Conference for Family and Children annually
Timeline
Social Work Supervisor
Iowa Department Of Human Services
2022.04 - Current
Social Services Director
GA Sheriff's Boy's Ranch
2015.06 - 2022.03
Social Services Case Manager
State of Georgia
2011.08 - 2015.06
Bachelor of Science - Social Work
Thomas University
IV-E Social Work Training - 2011-present
CPR, CPI certified training annually
24 hours of professional Development training annually
Attended Georgia Conference for Family and Children annually
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