Accomplished, motivated professional seeking employment in the mortgage or customer service industry. Leveraging excellent work ethics, accountability, integrity, and customer service oral and written communication. Made outbound calls to obtain additional documentation for loan completion. Answered inbound calls, chats, and emails to facilitate customer service and satisfaction. Nineteen plus years of mortgage underwriting experience. Proficient at building an accurate and solid risk evaluation for salable FHA, Conventional, Non-QM, and Reverse mortgages. Can act quickly to address conflicts and solve problems. Ensured compliance with underwriting policies, guidelines, overlays and maintained familiarity with constant changes in policy and procedures. Demonstrated history of maximizing customer service and consistently exceeding performance goals.
Specialties: Direct Endorsement/quality analyst, forensics, auditing and customer service.
Lo share point, Microsoft outlook, and MS Office
Overview
16
16
years of professional experience
1
1
DE Certification
Work History
FHA Underwriter, Conventional Underwriter
Supreme Lending, DI49 Chums
Dallas, TX
07.2019 - 07.2022
Supreme lending is a full service, nationwide mortgage lender
As an FHA underwriter I verified loan applications for completeness, accuracy, and compliance
Analyzed income documentation for all types of income including tax returns, full review of appraisal reports, assets, credit bureaus and title adhering to HUD handbook and company overlays
Reworked loans to updated terms, identified additional condition requirements as needed to insure a viable credit decision
Communicated with loan officers and management of the final decision or approval or decline
Maintained pre-established service level standard of 24 hour turn time, top volume production underwriter seven out of 12 months with zero qc findings
Das Acquisition Company/USA mortgage
FHA Underwriter, Conventional underwriter
Das Acqusition
St , MO
08.2017 - 06.2019
Das acquisition is a wholesale lender located in St Louis
As an FHA Underwriter I underwrote FHA residential loans while ensuring compliance and company overlays
I analyzed loan documentation, credit, income, assets, title and appraisal reviews for accuracy and completeness
Restructured terms of the loan, identified additional conditions as needed to insure a viable credit decision
Communicated with operations staff of the final decision of approve or decline
Maintained service level standard 24 hour turn time, assisted in preparation of repurchase and or rebuttal reviews
Southeast mortgage
DI49 Chums ID
Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records and current financial status.
FHA /Conventional underwriter
Freedom Mortgage
06.2015 - 07.2017
Underwrote FHA, Conventional, jumbo, and manual residential mortgage loans while complying with FHA, investor guidelines and company overlays
Analyzed applicant’s credit, income, tax returns, appraisals, assets, and title report while utilizing time management and risk assessment skills to produce quality work
Evaluated and cleared underwriting conditions to provide a salable loan.
Non Qm Underwriter
Citadel Servicing Corporation
, CA
04.2013 - 04.2015
Underwrote Non Qm residential loans
Analyzed income, assets, credit, appraisal report and title work
Communicated with operation staff of the final loan decision
Maintained 24 hour turn time level of service.
FHA Underwriter
Generation Reverse Mortgage Company
03.2009 - 02.2013
Underwrote residential reverse mortgage loans: all single purpose, federally insured, and proprietary
Evaluated and analyzed documentation to ensure eligibility, accuracy, completeness, and compliance with internal and regulatory guidelines to minimize risk factors
Reviewed that collateral was acceptable to guidelines, signed off conditions in a timely manner and worked within SLA’s to close a salable loan.
FHA/Conventional underwriter
Taylor, Bean& Whitaker
, ID
02.2006 - 03.2009
Underwrote FHA and conventional loans to conform to company and investor guidelines, utilized AUS and manual outlets to prepare a detailed analysis and a salable loan
Residential Mortgage Processor/Mortgage Loan Originator at Supreme Lending - The Mortgage LinkResidential Mortgage Processor/Mortgage Loan Originator at Supreme Lending - The Mortgage Link