Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Acosta

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

11
11
years of professional experience

Work History

Janitorial Cleaner

Premier Trolley
04.2017 - 10.2017
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Removed trash, debris and other waste materials from premises.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.

Physical Therapy Aide

Total Rehab
03.2010 - 12.2013
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enforced safety procedures with all patients.
  • Maintained supply inventory by placing orders when supplies ran low.
  • Coordinated daily activities of patients to support them in their individual care programs.
  • Worked with patients from age 16 to 90.
  • Performed electrical stimulation, ultrasounds, matrix, myofascial release and spot massages to improve patient movement and functions.
  • Provided treatment to patients suffering from sports-related injuries to prevent loss of sensitivity as well mobility.
  • Taught chronic pain management techniques to patients.
  • Conferred with clients to develop plans for post-treatment activities
  • Set up equipment ahead of treatments to maintain smooth appointment schedules.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Cleaned and organized work area and disinfected equipment after treatment.
  • Observed patients during treatment to compile and evaluate data on patients' responses and progress and reported to physical therapist.
  • Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
  • Transported patients to and from treatment areas using wheelchairs or providing standing support.

Cashier Team Lead

Party City
03.2007 - 03.2010
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.
  • Operated POS cash register and equipment to collect payments.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Monitored areas for security issues and safety hazards.
  • Maintained stock to meet expected customer demand.
  • Led cashiers and associates in providing thoughtful customer service.
  • Educated employees on register use, merchandising, and customer service.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Set up new sales displays each week with fresh merchandise.

Education

Certificate in Massage Therapy - Massage Therapy

Everest College - Chicago
Chicago, IL
01.2008

High School Diploma -

Niles West High School
Skokie, IL
01.2007

Skills

  • Cleaning Processes and Tools
  • Equipment Replacement
  • Safety Measures
  • Multi-Site Service
  • Money Handling
  • Inventory Records
  • Product Restocking
  • Meeting Quotas
  • Merchandise Stocking
  • Cash Register Systems
  • Opening and Closing Procedures
  • Cooperative Attitude

Timeline

Janitorial Cleaner

Premier Trolley
04.2017 - 10.2017

Physical Therapy Aide

Total Rehab
03.2010 - 12.2013

Cashier Team Lead

Party City
03.2007 - 03.2010

Certificate in Massage Therapy - Massage Therapy

Everest College - Chicago

High School Diploma -

Niles West High School

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Patricia Acosta