Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Adams

Jacksonville,FL

Summary

Human resources professional with comprehensive background in payroll management and employee benefits administration. Proven ability to streamline payroll processes and enhance compliance with evolving regulations. Known for fostering collaborative team environments and achieving organizational goals through adaptability and reliability.

Overview

36
36
years of professional experience

Work History

Human Resources & Payroll Manager

SGTM
02.2012 - 10.2024
  • Participated in the creation of a company-wide employee handbook outlining payroll policies and procedures, which increased overall awareness and understanding among staff members.
  • Established comprehensive documentation of payroll policies and procedures for easy reference by all staff members.
  • Reduced payroll errors by conducting thorough audits and implementing corrective actions.
  • Maintained strict confidentiality regarding employees'' personal information and financial data, ensuring trust in the integrity of the payroll department.
  • Provided excellent customer service through prompt resolution of inquiries from employees related to their pay, benefits, and deductions.
  • Managed relationships with third-party vendors such as tax authorities, benefit providers, and payroll software companies to ensure seamless operations and accurate reporting.
  • Maintained compliance with federal, state, and local regulations by staying up-to-date on tax laws and other relevant legislation.
  • Ensured timely payment of employee wages with meticulous attention to detail and strict adherence to deadlines.
  • Facilitated communication between employees and management regarding payroll-related matters, resolving any discrepancies or issues swiftly.
  • Coordinated new hire and termination processes to facilitate smooth operations.
  • Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
  • Processed payroll garnishments such as tax liens and child support.
  • Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.

Office Manager

Davide Custom Stone
02.2009 - 05.2011
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Sr Claims Examiner

Prudential-Aetna & Kelly Girl Temp Agency
02.1989 - 08.2006
  • Reduced claim resolution time by conducting thorough investigations and timely decisionmaking.
  • Coordinated with medical professionals to obtain necessary documentation for evaluating injury claims accurately.
  • Enhanced customer satisfaction through prompt communication and comprehensive claim explanations.
  • Streamlined claims processing by implementing efficient workflow procedures.
  • Reviewed policy coverage details meticulously, ensuring accurate determination of benefits payable in each case.

Education

Associate of Science - General Studies

Barton County Community College
Great Bend, KS
05-1987

Skills

  • Human Resources Operations
  • HR policies developmentPayroll Management
  • Attention to Detail
  • Multitasking Abilities
  • Organizational Skills
  • Onboarding Processes
  • Employee Relations
  • Benefits Administration
  • Garnishments Processing
  • Labor law compliance
  • Maintaining employee records
  • Resolving discrepancies
  • Microsoft Word & Excel

Timeline

Human Resources & Payroll Manager

SGTM
02.2012 - 10.2024

Office Manager

Davide Custom Stone
02.2009 - 05.2011

Sr Claims Examiner

Prudential-Aetna & Kelly Girl Temp Agency
02.1989 - 08.2006

Associate of Science - General Studies

Barton County Community College

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