Patricia A Davis
Alexandria,Virginia
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Manager Assistant, Assistant Store Manager
Virginia Alcoholic Beverage Control Authority
03.2018 - Current
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations sales processes, orders, and payments
- Track the progress of weekly, monthly, quarterly, and annual goals
- Monitor and support store inventory
- Evaluate employee performance and show hiring and training needs supervise and motivate
- Staff to perform their best, coach, and support new and existing sales associates
- Monitor sales operating costs, budgets, and resources
- Communicate with clients and evaluate their needs, handle complaints from customers
- Making sure all employees adhere to the Company's policies
Supervisor: Retail Sales
DOD AFFES- Exchange
01.2014 - 01.2018
- Company Overview: Transfer to Fort Belvoir
- Coordinate daily customer service operations sales processes, orders, and payments
- Coach, train, counsel, recruit, and discipline employees
- Evaluate the on-the-job performance of the sales team
- Identify future and current trends that appeal to consumers
- Ensure merchandise is ready to be displayed clean
- Approve contracts with vendors
- Ensure items are in stock and support inventory
- Keep up with fluctuating demand and supply
- Analyze financial and operating statements for profitability ratios
- Ensure promotions follow the company’s standards
- Transfer to Fort Belvoir
Direct Support Professional/Certified Nursing Assistant
Central Virginia Training Center
02.2010 - 06.2013
- Care for clients with mental and physical disabilities
- Perform direct patient care aimed at increasing comfort, psychological, social, and spiritual well-being by aiding with personal hygiene, physical comfort, and nutrition, and elimination, prevention of skin breakdown, rehabilitation, and safety
- Respond appropriately to the physical, emotional, and developmental needs of patients
- Maintained a clean, healthy, and safe environment
- Aid with patient transfer and ambulation
- Follow safe lifting techniques
Education
Human Resource Specialist - Business Management
Bryant & Stratton College
Albany, New York10.2025
Human Services Specialist - Certificate
Central Virginia Community College
Lynchburg, Virginia05.2013
High School -
EC Glass High School
01.1977
Skills
- Microsoft Works
- Communication
- Interpersonal skills
- Networking
- Relationship skills
- Teamwork
Accomplishments
Trained and mentored new hires, reducing onboarding time and increasing team productivity. Leadership: Trained and mentored new hires, reducing onboarding time and increasing team productivity.
Inventory Management: Implemented an inventory management system that reduced stock loss and improved inventory accuracy.
Visual Merchandising: Created and executed visual merchandising plans that increased store foot traffic and sales.
Cost Savings: Identified and implemented cost-saving measures, leading to a reduction in operational expenses.
Sales Targets: Consistently met or exceeded sales targets, contributing to the store's overall success.
Customer Loyalty Programs: Launched customer loyalty programs that increased repeat customer visits and sales.
Promotional Campaigns: Collaborated with marketing teams to launch successful promotional campaigns, boosting sales during targeted periods.
Certification
- Salesforce Administrator Certification – Salesforce.com, Inc.
- Salesforce Certified Administrator
- Microsoft Office Specialist (MOS) Certification
Languages
English
Professional Working
Timeline
Manager Assistant, Assistant Store Manager
Virginia Alcoholic Beverage Control Authority
03.2018 - Current
Supervisor: Retail Sales
DOD AFFES- Exchange
01.2014 - 01.2018
Direct Support Professional/Certified Nursing Assistant
Central Virginia Training Center
02.2010 - 06.2013
Human Services Specialist - Certificate
Central Virginia Community College
High School -
EC Glass High School
- Salesforce Administrator Certification – Salesforce.com, Inc.
- Salesforce Certified Administrator
- Microsoft Office Specialist (MOS) Certification
Human Resource Specialist - Business Management
Bryant & Stratton College
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