Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Adolph

Punta Gorda,FL

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

38
38
years of professional experience

Work History

Retail Sales Associate

AutoZone
04.2019 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.

Corrections Supervisor

Michigan Dept Of Corrections
01.1987 - 12.2013
  • Developed strong relationships with community resources to enhance re-entry support services available for released offenders transitioning back into society successfully.
  • Enhanced staff performance through consistent training and professional development opportunities.
  • Increased staff morale through regular communication, recognition, and support initiatives.
  • Reduced incidents of contraband by conducting thorough cell searches and maintaining vigilant security protocols.
  • Coordinated emergency response efforts during critical incidents, ensuring safety for all involved parties while minimizing property damage or loss.
  • Improved inmate behavior by implementing structured daily routines and programs.
  • Mentored junior corrections officers in their career progression, providing guidance on best practices for maintaining facility safety and security standards.
  • Managed staffing schedules efficiently to ensure adequate coverage of all areas within the correctional institution while minimizing overtime costs.
  • Collaborated with other departments to ensure efficient facility operations and resource allocation.
  • Oversaw the successful implementation of new security measures such as updated surveillance systems and access control protocols to maintain a secure environment within the facility.
  • Maintained a safe environment for both inmates and staff by enforcing strict adherence to facility policies and procedures.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Assisted in development of procedures and policies to maintain peace and order in facility.
  • Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
  • Verified all prison visitors carried proper identification and had no contraband before entering institution.

Education

No Degree - Secondary Education

Saginaw Valley State University
Bay City, MI

High School Diploma -

Lakeville High School
Otisville, MI
06.1979

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Cash Handling
  • Retail Sales
  • Reliability and punctuality
  • Product Knowledge
  • Cash Register Operation
  • Professional Appearance
  • Stocking and Receiving
  • Phone Etiquette
  • POS System Operation
  • Stock replenishment
  • Display Setup

Timeline

Retail Sales Associate

AutoZone
04.2019 - Current

Corrections Supervisor

Michigan Dept Of Corrections
01.1987 - 12.2013

No Degree - Secondary Education

Saginaw Valley State University

High School Diploma -

Lakeville High School

Similar Profiles

CREATE PROFILE
Patricia Adolph