Patricia Alford
Anchorage
Summary
Skilled Au Pair and Human Resources professional with a strong focus on child supervision, conflict resolution, and team collaboration. Proven ability to create supportive environments that enhance children's social and emotional growth while maintaining open communication with parents.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Au Pair Program /Live-Out Nanny
Northrim Hospitality Goup
Anchorage
03.2022 - Current
- Supervised daily activities and routines for children in a safe environment.
- Organized educational and recreational activities to promote child development.
- Assisted with meal preparation, ensuring nutritious and balanced diets for children.
- Communicated effectively with parents regarding children's progress and behavior.
- Provided emotional support and guidance to children during daily challenges.
- Coordinated playdates and outings to enhance social skills among peers.
- Monitored children's safety during outdoor activities and excursions.
- Maintained organized and clean children's areas.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Planned educational activities such as crafts, games and outings that promoted physical activity.
- Participated in family events such as birthday parties or holidays celebrations.
- Provided transportation to school, extracurricular activities, and other appointments.
- I also introduced Spanish as a second language.
- Communicated with parents about daily activities and any concerning behaviors.
- Cared for children in a nurturing manner by providing meals, snacks, bathing and dressing them.
- Helped with homework, studying and reading to enhance learning.
- Balanced schedules to promote optimal rest, play and educational periods.
- Encouraged healthy habits like brushing teeth before bedtime.
- Monitored sleeping schedules of the children while they napped or slept overnight.
Human Resources Assistant
Universidad de Cuautitlan Izcalli
Mexico
04.2018 - 03.2022
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Maintained employee records and updated personnel files regularly.
- Supported payroll processing by collecting and verifying attendance data.
- Responded to employee inquiries regarding benefits and company policies.
- Collaborated with departments to address HR-related issues and concerns.
- Organized company events to promote a positive workplace culture.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Updated employee database with changes in job title, salary information or contact details.
- Conducted employment verification and background investigation to facilitate hiring process.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Assisted with planning, organizing and coordinating company events.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Managed employee relations issues including grievances, complaints, and disputes as needed.
- Managed confidential employee information with discretion and integrity.
- Participated in HR training and workshops to improve skills and knowledge.
- Answered questions regarding salaries, benefits and other pertinent information.
Human Resources Specialist
Sepsisa
Mexico
01.2018 - 04.2018
- Coordinated recruitment processes to attract top talent for various roles.
- Managed employee onboarding and orientation programs for new hires.
- Drug test.
- Conducted exit interviews to gather feedback and improve retention strategies.
- Provided essential support to address individual HR needs of employees.
- Maintained human resources records by processing applications and resumes.
- Prepared reports related to HR activities such as turnover rate analysis, absenteeism rate.
- Reviewed job descriptions, identified necessary changes and updated accordingly.
- Conducted exit interviews with departing employees to identify areas of improvement in the organization.
- Advised management and staff on labor laws and HR policies, reducing legal risks and ensuring regulatory compliance.
- Interviewed job applicants to obtain information on work history, education or job skills.
Educational Assistant Teacher/Teacher
Topiltzin Educational Center
Mexico
12.2016 - 12.2017
- Supported teachers in classroom management and lesson preparation.
- Assisted in developing individualized education plans for students.
- Monitored student progress and provided feedback to educators.
- Collaborated with parents and staff to address student needs.
- Organized classroom materials and resources for effective learning.
- Implemented behavior management strategies to promote positive interactions.
- Created lesson plans, materials and assessments for students as needed.
- Ensured a safe learning environment by monitoring playground activity during recess time.
- Provided guidance to assist students in developing social skills.
- Collaborated with school staff, parents and other professionals to ensure student success.
- Created calm and disciplined classroom environment to improve student focus.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment
- Created colorful and attractive displays for bulletin boards and hallways.
- Protected confidential information related to staff and families.
Education
Bachelor's Degree in Psychology -
Universidad De Cuautitlan Izcalli
Mexico06-2017
Skills
- Educational activity planning
- Language introduction
- Child supervision
- Recruitment coordination
- Team collaboration
- Emotional intelligence
- Effective communication
- Conflict resolution
- Infant care experience
- Educational support
- First aid
- Swimming supervision
- Activities planning
- Creative play
- Stress management
- Educational activities
- Child Development Principles
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
first aid
Timeline
Au Pair Program /Live-Out Nanny
Northrim Hospitality Goup
03.2022 - Current
Human Resources Assistant
Universidad de Cuautitlan Izcalli
04.2018 - 03.2022
Human Resources Specialist
Sepsisa
01.2018 - 04.2018
Educational Assistant Teacher/Teacher
Topiltzin Educational Center
12.2016 - 12.2017
Bachelor's Degree in Psychology -
Universidad De Cuautitlan Izcalli