Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Patricia Allan

Brooklyn,NY

Summary

Proven professional with a robust background at Sam's Club, excelling in customer service and sales transaction management. Demonstrates exceptional teamwork and collaboration, enhancing customer satisfaction and operational efficiency. Skilled in food service standards and hygiene, consistently ensuring safety and quality. Achieves significant improvements in service delivery by leveraging attention to detail and effective communication.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Cafe Worker / Meat Department /Door Greeter

Sam's Club
Monroe, LA
01.2008 - 12.2022
  • Maintained safe food handling practices to prevent germ spread.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Issued receipts, refunds, credits or change due to customers.
  • Built and maintained productive relationships with employees.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Maintained work area and kept cash drawer organized.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers promptly and responded to questions.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.
  • Checked personal identifications during alcohol and tobacco sales.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.

Walk Tech

General Motors Co
Brandon, MS
09.2000 - 09.2006
  • Collaborated closely with other departments on special projects as needed.
  • Verified accuracy of incoming shipments against purchase orders.
  • Maintained stock levels in accordance with company policies.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Followed established guidelines for picking orders accurately.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Transported goods to designated areas within the warehouse facility.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Used scanners to track parcel information, condition or receipt.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.

Education

High School Diploma -

Westminster High School
Westminster, CA
05-1967

Information Technology

ULM
Monroe, LA

Skills

  • Cooking
  • Sales transaction management
  • Food service standards
  • Verbal and written communication
  • Attention to detail
  • Station restocking
  • Punctual and reliable
  • Hospitality and accommodation
  • Order management
  • Kitchen support
  • Customer service
  • Cleanliness and hygiene
  • Sales and marketing
  • Food preparation
  • Time management
  • Upselling techniques
  • Teamwork and collaboration
  • Cafe inventory

Certification

  • Drug and Tobacco License

Timeline

Cafe Worker / Meat Department /Door Greeter

Sam's Club
01.2008 - 12.2022

Walk Tech

General Motors Co
09.2000 - 09.2006

High School Diploma -

Westminster High School

Information Technology

ULM

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Patricia Allan