Patricia Allbrooks
Carthage,North Carolina
Summary
Passionate Intern with recently obtained Office Administration degree. Energetic individual with outstanding interpersonal, analytical and critical thinking skills. Poised to build valuable experience and ready to contribute to team success with administrative and project management support. Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Custodial Worker
Moore County Government Property Management
Carthage, NC
10.2010 - Current
- Cleaned building floors by sweeping, mopping or vacuuming.
- Checked and stocked inventory throughout facility to meet expected demands.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
Pharmacy Intern
Cooper's Pharmacy
Vass, NC
09.2023 - 12.2023
- Assessed company operations for compliance with safety standards.
- Identified needs of customers promptly and efficiently.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Front Office Intern
Sandhills Community Action Program
Aberdeen, NC
05.2023 - 07.2023
- Maintained front office cleanliness and organized supplies to increase productivity.
- Received and screened high volume of internal and external communications.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Maintained front desk to provide positive first impression.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Directed clients and guests to correct departments, rooms, and staff members.
- Maintained positive working relationship with fellow staff and management.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Answered phones and routed voicemails to respective employees.
- Coordinated support to facilitate general office operations.
- Welcomed visitors and determined nature of business to announce to appropriate personnel.
- Greeted guests and vendors to assist in navigating space.
- Maintained a clean front office environment including lobby area.
- Greeted customers and provided assistance with inquiries.
- Organized filing system for customer records and documents.
- Provided administrative support to management team when needed.
- Received and distributed mail, letters and packages.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
Associate of Applied Science - Medical Office Administration
Central Carolina Community College
Sanford, NC05-2024
Associate of Applied Science - Office Administration
Central Carolina Community College
Sanford, NC08-2023
Skills
- Clerical Support
- Interpersonal and Social Skills
- Data Evaluation
- Client Relationships
- Administrative Support
- Outstanding Communication Skills
- Creative and Resourceful
- Multitasking and Organization
- Administrative Tasks
- Attention to Detail
- Computer Skills
- Records Management
- Patient Relations
- OSHA Compliance
- Phone and Email Etiquette
- Patient Flow
- HIPAA Compliance
- Medical Terminology
- Medical Records Management
- Positive Attitude
Certification
- Managing Front Office Operations
- Managerial Accounting
Timeline
Pharmacy Intern
Cooper's Pharmacy
09.2023 - 12.2023
Front Office Intern
Sandhills Community Action Program
05.2023 - 07.2023
Custodial Worker
Moore County Government Property Management
10.2010 - Current
Associate of Applied Science - Medical Office Administration
Central Carolina Community College
Associate of Applied Science - Office Administration
Central Carolina Community College
- Managing Front Office Operations
- Managerial Accounting
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