Patricia Alvarez
Title Examiner
Yuma,AZ
Summary
Positive and upbeat administrative team member. Background includes working in both administrative and customer-facing positions. Top strengths include data entry and payment processing. Fluent in both English and Spanish
Overview
13
13
years of professional experience
1
1
Certification
Work History
Title Examiner
Pioneer Title Agency
08.2016 - Current
- Excelled at multitasking under tight deadlines without compromising quality or accuracy in completed work assignments.
- Improved title examination accuracy by conducting thorough document research and analysis.
- Trained staff on operating procedures and company services.
- Responded to customer requests for products, services, and company information.
Licensed Insurance Agent
American Family Insurance
03.2015 - 07.2016
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
Front Counter Team Lead
Hastings Entertainment Inc
11.2011 - 03.2015
- Completed storeopening and closing procedures and balanced tills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
Licensed Insurance Agent
Fred Loya Insurance
09.2012 - 01.2015
- Provided coverage option information to assist clients in protecting assets.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Upsold additional products and services after identifying customer needs and requirements.
Education
High School Diploma -
Yuma High School
Yuma, AZ 05.2001 -
Skills
Dependable and Responsible
Multitasking Abilities
Documentation Review
Self Motivation
Problem-solving aptitude
Administrative Support
Certification
CNP - Certified Notary Public
Timeline
CNP - Certified Notary Public
04-2021
Title Examiner
Pioneer Title Agency
08.2016 - Current
Licensed Insurance Agent
American Family Insurance
03.2015 - 07.2016
Licensed Insurance Agent
Fred Loya Insurance
09.2012 - 01.2015
Front Counter Team Lead
Hastings Entertainment Inc
11.2011 - 03.2015
High School Diploma -
Yuma High School
05.2001 -