Dynamic Associate Support Department Supervisor at The Home Depot with expertise in employee training and scheduling management. Proven track record in enhancing associate development, achieving top district performance in training initiatives, and effectively processing leave of absence requests. Skilled in cross-training coordination and fostering a collaborative work environment.
Overview
11
11
years of professional experience
Work History
Associate Support Department Supervisor
The Home Depot Store 0863
Daphne
01.2025 - Current
I interviewed, hired, onboarded, and conducted orientations for associates in two stores.
I attended staff meetings and oversaw the training of associates.
I reviewed and dispositioned time-off and availability requests, creating schedules that accounted for the hourly schedule forecast, weekly meetings, and monthly workshops.
I supported 140+ associates in two stores with training, scheduling, processes of Leave of Absence, and development, while aiding with communications on Voice of the Associate, Fun Committee, Homer Fund, and Success Sharing.
I supported associates' development by assisting them with the cross-training process to ensure they were ready before scheduling in other departments.
I encouraged associates to continue development with the Pocket Guide, and helped the store reach 1st in the district and 3rd in the Southeast Region in the Pocket Guide.
I assist in tracking FMLA by inputting associates and the number of hours they use in Workday, and partnering with the Assistant Managers to ensure the associates are not accruing occurrences.
Permit Clerk
Hual Electric
Pensacola
01.2021 - 01.2025
Facilitated communication between customers and internal staff members throughout the permitting process.
Verified accuracy of submitted documents prior to issuing permits.
Reviewed, processed and filed permits for construction projects.
Researched any discrepancies or errors in the submitted documents prior to approving permits.
Ensured that all relevant paperwork was properly completed before submitting to management for approval.
Printed blueprints to prepare the technicians for the job.
I prepared the schedules for the technicians.
Office Administrator
Holstein Auto Parts
Pensacola
01.2020 - 01.2021
Reviewed employee time sheets for accuracy prior to submission for payroll processing.
Processed invoices on a timely basis according to established procedures.
Composed correspondence such as letters, emails, memos, reports and other documents.
Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Coordinated and managed daily administrative operations of the office.
Organized and maintained filing systems, including electronic databases and records.
Associate Support Department Supervisor
The Home Depot
Panama City
02.2014 - 01.2020
Interviewed, hired, onboarded, and conducted orientations.
I attended staff meetings, oversaw the training of associates, and conducted talent planning for associates.
Reviewed and dispositioned time-off and availability requests, creating schedules that accounted for the hourly schedule forecast, weekly meetings, and monthly workshops.
Supported 140+ associates in 2 stores with training, scheduling, processing of leave of absences, and development, while communicating on VOA, Homer Fund, benefits, and success sharing.
Assisted associates in cross-training by inputting classes into their curriculum to allow training to be completed before scheduling the associate to shadow another associate before scheduling them in the department.
Tracked attendance and wrote the documentation for the ASMs to deliver when needed.
Processed drug tests, background checks, hiring paperwork, schedules, and conducted orientations for 40+ associates weekly after Hurricane Michael, preparing the associates for the job.
Special Services Associate/Order Fulfillment Associate at The Home Depot Store 0680Special Services Associate/Order Fulfillment Associate at The Home Depot Store 0680