Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Phone
References
Timeline
Generic

Patricia A. Page

Medina,USA

Summary

Seasoned LPN Unit Manager with a robust background at Villages of Orleans, showcasing expertise in medical administration and staff leadership. Excelled in enhancing patient care quality and streamlining team efficiency. Adept at conflict resolution and HIPAA compliance, I bring a dynamic blend of technical proficiency and interpersonal skills to foster high-quality healthcare environments.

Overview

29
29
years of professional experience
1
1
Certification

Work History

LPN Unit Manager

Villages of Orleans
Albion, NY
10.2024 - Current
  • Participated in performance improvement activities to ensure quality of services provided to patients.
  • Delivered high-quality direct and indirect nursing care to patients.
  • Observed strict confidentiality and safeguarded all patient-related information.
  • Evaluated nursing intervention outcomes by conferring with other healthcare team members.
  • Communicated with patients with compassion while keeping medical information private.
  • Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
  • Monitored patient progress, identified problems, and implemented corrective action plans.
  • Resolved conflicts between employees or departments in a professional manner.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Prepared patients for examinations, tests or treatments and explained procedures.
  • Assessed current processes related to workflow and made recommendations for improvement when needed.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  • Provided direct patient care including assessments, treatments, medication administration and documentation.
  • Evaluated quality of care provided to patients through chart reviews and surveys.
  • Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.

LPN

Orchard Manor
Medina, New York
04.2024 - 10.2024
  • Prepared or examined food trays for conformance to prescribed diet.
  • Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Communicated with patients with compassion while keeping medical information private.
  • Prepared patients for examinations, tests or treatments and explained procedures.
  • Collected biological samples from patients and performed routine lab tests to support diagnosis.
  • Collaborated with healthcare team to develop and implement patient care plans.
  • Educated staff members regarding infection control protocols or best practices when caring for a particular type of illness or injury.
  • Provided direct physical and emotional support to patients and their families.
  • Observed patients for any changes in their condition or behavior, reported findings to the supervisor or physician in charge.
  • Observed patients for any changes in their condition or behavior, reported findings to the supervisor or physician in charge.
  • Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
  • Collaborated with multidisciplinary teams to develop long term goals for patients who require ongoing treatment.
  • Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
  • Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
  • Administered medications orally, intravenously or intramuscularly depending on the prescription given by the doctor.
  • Conducted daily rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain, and optimize patient outcomes.
  • Measured and recorded patient height, weight and other vital signs.
  • Assembled and used catheters, tracheotomy tubes or oxygen suppliers.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Answered patients' calls to determine how to assist.
  • Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
  • Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  • Collected and documented vital signs to track current patient conditions.
  • Delivered high-quality direct and indirect nursing care to patients.
  • Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Maintained accurate medical records of each patient's health condition.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.

LPN

Trusted Nurse Staffing
500 Seneca Street, New York
10.2021 - 04.2024
  • Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Provided direct physical and emotional support to patients and their families.
  • Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
  • Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
  • Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
  • Administered medications orally, intravenously or intramuscularly depending on the prescription given by the doctor.
  • Conducted daily rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
  • Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
  • Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain, and optimize patient outcomes.
  • Measured and recorded patient height, weight and other vital signs.
  • Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
  • Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
  • Answered patients' calls to determine how to assist.
  • Applied interventions to progress patients toward wellness and address maintenance of wellness.
  • Provided emotional support to patients and families during difficult times.
  • Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
  • Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  • Provided emotional support during difficult times such as end-of-life decisions or family disputes over treatment options.
  • Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
  • Collected biological samples for routine laboratory testing to assist diagnostic processes.
  • Observed, charted, and reported developments in patient health conditions for nursing supervisor.
  • Collected and documented vital signs to track current patient conditions.
  • Evaluated nursing intervention outcomes by conferring with other healthcare team members.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Ensured that all medications were administered accurately and on time as prescribed by the physician.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Performed triage to maximum team productivity and effectiveness.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Collected blood, urine or sputum from patients to perform routine laboratory tests.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
  • Prepared patients for examinations, tests or treatments and explained procedures.

LPN

The Villages of Orleans
Albion, NY
12.2019 - 10.2021
  • Supervisor on overnights/120 bed facility
  • Unit Nurse primarily on Dementia Unit
  • Care for behaviors, aspiration, contact precautions
  • G-tube feedings/flushing
  • Ostomy care
  • Urine catheter care/insertion
  • Phlebotomy
  • Passing Medications
  • Obtaining VS
  • Communicating with family members and Doctors

LPN

Thomas Madejski, MD
Medina, NY
06.2017 - 10.2020
  • Communicating with patients
  • Obtaining VS
  • EKG/PFT
  • Finger sticks/urine dip: PT/INR, Glucose, HgbAIC, and UA dip

LPN

Batavia VA
Batavia, NY
01.2017 - 06.2017
  • Provide care to the residents
  • Pass medications to the residents
  • Care for aspiration, contact precaution residents
  • Obtain VS as needed

Medical Secretary

David Stahl, MD
Middleport, NY
04.2008 - 12.2011
  • Greet patients at intake window
  • Answer phone calls to assist the patient in making an appointment or other medical reasons
  • Obtained referrals/prior authorization, scheduled specialist appointments, diagnostic exams, and future appointments
  • Collected co-pays
  • Proficient in using Medent medical software

Secretary

Medina Memorial Hospital
Medina, NY
07.2000 - 03.2008
  • Greet patients as they come in for services
  • Computer data entry for the workup needed for the patient
  • Answer phone calls and transfer the calls as needed
  • Make sure that diagnosis matches the blood work and/or x-ray ordered by the physician
  • Make sure that the correct ICD-9 codes are used
  • Able to read physician medical scripts
  • Give MD office results by either phone or by fax

Assistant Store Manager

Nice & Easy
Medina, NY
03.2000 - 07.2000
  • Customer service
  • Taking inventory and preparing orders for venders
  • Daily paperwork for previous day’s sales

Store Manager

K&K Food Mart
Brockport, NY
06.1996 - 03.2000
  • Customer Service
  • Preparing work schedules for the employees at my store location
  • In charge of all store and employees operations

Education

CONTINUING EDUCATION LPN PROGRAM -

Orleans-Niagara BOCES
Sanborn, NY
11.2016

Health studies certificate -

Genesee Community College
Batavia, NY
12.2014

Diploma -

Medina High School
Medina, NY
06.1993

Medical Coding and Billing course -

Penn Foster
Scranton, PA

Skills

  • CPR certification
  • First Responder certification
  • Narcan certification
  • Respecting Choices certification
  • Staff leadership
  • Conflict management
  • Medical administration
  • Quality assurance
  • Multitasking and organization
  • Hiring and terminations
  • Staff coaching and mentoring
  • Patient care
  • Staff supervision
  • Task delegation
  • Telephone skills
  • Problem solving
  • Multitasking
  • Computer proficiency
  • Insurance experience
  • Attention to detail
  • Outgoing personality
  • Team player
  • Adaptability
  • HIPAA compliance
  • Staff management
  • Oral communication
  • Clinical supervision

Certification

  • NYS certified in CPR and as a First Responder
  • NYS Narcan certified
  • NYS certified in Respecting Choices

Volunteer Experience

  • Coordinating cub scouts
  • Soccer team
  • T-ball team
  • Youth group co-coordinator
  • Women and co-ed adult softball team

Phone

  • Cell, (585) 356-2852
  • Cell, (585) 318-5088

References

  • Elizabeth Albanese (716) 531-1590
  • Carol Martucci (585) 205-0504
  • Amanda Kennedy (585) 205-3709

Timeline

LPN Unit Manager

Villages of Orleans
10.2024 - Current

LPN

Orchard Manor
04.2024 - 10.2024

LPN

Trusted Nurse Staffing
10.2021 - 04.2024

LPN

The Villages of Orleans
12.2019 - 10.2021

LPN

Thomas Madejski, MD
06.2017 - 10.2020

LPN

Batavia VA
01.2017 - 06.2017

Medical Secretary

David Stahl, MD
04.2008 - 12.2011

Secretary

Medina Memorial Hospital
07.2000 - 03.2008

Assistant Store Manager

Nice & Easy
03.2000 - 07.2000

Store Manager

K&K Food Mart
06.1996 - 03.2000

CONTINUING EDUCATION LPN PROGRAM -

Orleans-Niagara BOCES

Health studies certificate -

Genesee Community College

Diploma -

Medina High School

Medical Coding and Billing course -

Penn Foster

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Patricia A. Page