Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Patricia Araya Valverde

Costa Rica

Summary

Professional in Human Talent Management with extensive experience in the execution of the different areas of HR, oriented to the achievement of business objectives through an adequate and successful management of human talent.

Overview

8
8
years of professional experience

Work History

Human Resources Superintendent

HBI Supply Chain CR
09.2022 - Current
  • Responsible for the execution and delivery of HR strategies, programs and services according to regional requirements and guidelines.
  • Responsible for the development of the induction plan for Costa Rica, which allows for the internalization of values and business strategy to new employees as well as the execution of the same for new employees.
  • Responsible for revising and adapting OD plans for Costa Rica.
  • In charge of labor relations, compensation plans and disciplinary actions in accordance with the country's labor legislation.
  • Execute the operational tasks of the HR department, update job profiles, prepare salary statements, prepare payroll information, update HR systems, prepare monthly HR reports and other functions of the position.

HR Manager

ISP Schools ( St Jude School)
08.2019 - 09.2022
  • Preparation and execution of the annual HR budget.
  • Managed employee disputes by employing conflict resolution techniques.
  • Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Motivated employees through special events, incentive programs, and constructive feedback.

HR Coordinator

UNIBE
03.2017 - 08.2019
  • Creation of the HR department
    Elaboration of policies, procedures, job profiles, compensation and benefit plans.
  • In charge of the complete recruitment and selection process.
  • Elaboration of the HR biannual budget.
  • Maintenance of the human resources information system and updating and accuracy of employee files.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Vacation control.
  • Elaboration of work climate surveys.
  • Creation of the biannual performance evaluation.
  • In charge of disciplinary actions
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Developed and implemented effective recruitment and onboarding strategies for new hires.

Head of HR

MG Jobs
01.2016 - 03.2017
  • Massive recruitment processes for call centers.
  • Payroll preparation for different companies.
  • Training and development
  • HR audits
  • Development of job profiles
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Identification and implementation of appropriate strategies to increase employee satisfaction and retention for different companies.

Education

MBA - Master's Degree in Human Talent Management

Centro De Posgrados Universidad Fidélitas
San Pedro, Costa Rica
03.2021

BBA - Licentiate Degree in B.A.H.R

Universidad Hispanoamericana
Tibás, Costa Rica
11.2015

Skills

  • Staff Management
  • Strategic Planning
  • Relationship Building and Management
  • Business Planning
  • RAC
  • Strategic thinking
  • Leadership

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Human Resources Superintendent

HBI Supply Chain CR
09.2022 - Current

HR Manager

ISP Schools ( St Jude School)
08.2019 - 09.2022

HR Coordinator

UNIBE
03.2017 - 08.2019

Head of HR

MG Jobs
01.2016 - 03.2017

MBA - Master's Degree in Human Talent Management

Centro De Posgrados Universidad Fidélitas

BBA - Licentiate Degree in B.A.H.R

Universidad Hispanoamericana
Patricia Araya Valverde