Patricia Arenas

Provided full-time care for a family member undergoing breast cancer treatment.

● Assisted with daily living activities, meal preparation, and medication reminders.

● Coordinated medical appointments and transportation.

● Managed schedules and communicated with healthcare providers.

● Demonstrated compassion, reliability, and strong organizational skills while balancing caregiving responsibilities.

• Received incoming calls and made outgoing calls to customers and companies to make orders.
• Facilitated timely small deliveries to ensure customer satisfaction.
• Answer high volume calls during AM
• Front desk sales, tending to customer questions in regards to their car parts.
• Dealing with customer complaints and dissatisfactions.
• Making sure customers receive their orders correctly

• Guided students to meet individual learning needs, enhancing engagement and understanding.
• Maintained organized classroom environment and facilitated communication with parents to support student development.
• Supervised weekly reading group that encouraged elementary students to read an average of 3 new books monthly.
• Provided guidance and direction to meet the individual needs
• Modeled excellence in interpersonal communications, teamwork, flexibility and reliability.
• Maintain principal’s schedule for appointments and meetings and assist in prioritizing activities.
• Executed various administrative tasks, including organizing files and managing documents. such as filing photocopying etc.
• Handled telephone inquiries, ensuring callers were connected to the right personnel. and transfer calls to the correct departments.

• Managed variety of customer service calls and administrative tasks to resolve customer issues quickly and efficiently.
• Answered telephones promptly to assist callers and transfer calls to the correct departments.
• Compiled daily reports outlining customer service issues and notable incidents for review and action.
• Maintained detailed records of customer service interactions using Microsoft Excel to ensure data accuracy and accessibility.