Jolene Sanchez
Compton,CA
Summary
Customer service representative driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
Overview
11
11
years of professional experience
Work History
Customer Service
Target
Lakewood Center
04.2015 - Current
- Softlines and duties include to check in/out equipment other team members use.
- Politely assisted customers in person and via telephone.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Maintained cleanliness and presentation of stock room and production floor. Organized store merchandise racks by size, style and color to promote visually appealing environment. Folded and arranged garments in attractive displays.
- Effectively communicated with and supported sales and administrative teams on a daily basis.
Cashier
Jamba Juice
Long Beach, CA
02.2014 - 08.2014
- Handled currency and credit transactions quickly and accurately.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Prepared specialty foods such as fruit baskets and drinks, following specific methods that required quick prep time.
- Followed food safety procedures according to company policies and health and sanitation regulations.
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Education
High School Diploma -
Juan Rodriguez Cabrillo HS
2011
Associate of Arts - General Education
Cerritos Community College
2013
Skills
- Customer-oriented
- Organized multi-tasker
- Dedicated team player
- Fluent in Spanish
- Quick learner
- Friendly and helpful
- Fast and efficient service worker
Timeline
Customer Service
Target
04.2015 - Current
Cashier
Jamba Juice
02.2014 - 08.2014
High School Diploma -
Juan Rodriguez Cabrillo HS
Associate of Arts - General Education
Cerritos Community College
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