Patricia Armstrong

Work History

Warehouse Lead

Bureau Of Prisons

05.2024 - 08.2025

Oversaw daily operations of warehouse freight and parcel shipments, ensuring efficiency.
Trained personnel on equipment operation and safety protocols to uphold compliance.
Delegated responsibilities to 15-20 staff members, enhancing workflow among warehouse teams.
Enhanced accuracy in inventory tracking through thorough record-keeping methods.
Coordinated with carriers and monitored shipping schedules for timely order fulfillment.
Maintained a clean work environment to promote safety and operational efficiency.
Facilitated material movement by operating forklifts and pallet jacks effectively.
Conducted audits of shipping processes to identify inefficiencies and implement improvements.

Quality Assurance Manager

Unicor Industries

10.2023 - 05.2024

Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
Enhanced product quality by implementing comprehensive QA processes and procedures.
Investigated customer complaints and performed corrective actions to resolve quality issues.
Performed root cause analysis to identify and resolve quality issues and defects.
Inspected products and worker progress throughout production.

Housekeeping Supervisor

Bureau Of Prisons

01.2022 - 08.2023

Executed frequent room inspections to confirm compliance with housekeeping standards.
Coordinated orders for essential housekeeping supplies and guest toiletries.
Reported repair needs to maintenance staff for efficient handling.
Scheduled housekeeping staff assignments based on expertise and operational requirements.
Trained and mentored all new personnel to maximize quality of service and performance.
Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.

Charge Registered Nurse

Medical City of Weatherford

08.2018 - 10.2021

Trained new nurses in techniques, care standards, procedures, and safety protocols.
Conducted daily shift briefs to communicate patient care assignment updates.
Supervised daily scheduling, tasking, and administrative operations for efficient workflow.
Managed staffing schedules to ensure coverage and minimize overtime expenses.
Oversaw medication administration, ensuring adherence to safety protocols to maintain patient safety.

Long-Term Care Registered Nurse

Centera Specialty Group-Virginia Baptist

12.2017 - 07.2018

Implemented infection control measures to minimize the risk of healthcare-associated infections in the long-term care setting.
Provided skilled nursing assessments and interventions for complex medical conditions, enhancing patient outcomes.
Performed tracheostomy care for patients ensuring proper maintenance and function of tracheostomy tubes reducing complications.
Participated in interdisciplinary meetings discussing clinical recommendations based on individualized care plans.
Evaluated patient responses to interventions regularly adjusting treatment plans accordingly to achieve desired outcomes.
Delegated tasks appropriately to nursing assistants, ensuring efficient delivery of care services while maintaining quality standards.
Educated family members on disease processes, management techniques, and available resources for additional support.
Administered intravenous therapy monitoring patient response to treatment and promptly addressing any adverse reactions.
Managed wound care efficiently coordinating with wound specialists when necessary resulting in faster healing rates.

Assistant Director of Nursing

Weatherford Health Care, Sava Senior Care

04.2017 - 12.2017

Managed multiple referrals and intake processes to streamline patient admissions.
Audited admission and discharge charts for accuracy and compliance.
Supervised staff, including CNAs and LVNs, ensuring high standards of care.
Conducted training sessions and nurse check-offs to enhance staff proficiency.
Collaborated with interdisciplinary teams to create tailored patient care strategies.
Participated in management meetings to address resident concerns and census changes.
Counseled staff on performance issues to promote professional development.
Administered immunizations for employees and staff to maintain workplace health.

RN Clinical Manager and Field Nurse

Guardian Healthcare-Dallas

03.2016 - 03.2017

Administered comprehensive assessments, orders, and treatments to optimize patient care.
Supervised and directed nursing staff, including CNAs and LVNs, ensuring efficient operations.
Managed scheduling, evaluations, training, and task assignments for nurses and aides.
Conducted thorough chart audits, QAPI initiatives, and infection control measures to maintain compliance.
Oversaw wound care procedures, including wound vac management and IV therapy administration.
Facilitated teaching sessions on new illness management and disease education for staff and patients.
Performed Oasis assessments ensuring accuracy and completeness of documentation.
Handled all aspects of patient admissions, discharges, recertifications, and supervision visits.

Summary

Overview

Work History

Warehouse Lead

Quality Assurance Manager

Housekeeping Supervisor

Charge Registered Nurse

Long-Term Care Registered Nurse

Assistant Director of Nursing

RN Clinical Manager and Field Nurse

Education

Registered Nurse Accelerated-Diploma - undefined

Licensed Practical Nurse-Diploma - undefined

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Skills

Certification

Timeline

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