Patricia Ayala
Chicago,IL
Summary
Skilled Housekeeping Aide with proven expertise in maintaining cleanliness and upholding hygiene standards at Norwood Crossing. Demonstrated ability to enhance guest satisfaction through meticulous cleaning and effective chemical handling. Trained staff, showcasing leadership and customer service excellence. Maintained optimal inventory levels, ensuring operational efficiency without exceeding a 100% stock threshold.
Personable and reliable with strong attention to detail and dedication to maintaining high standards of cleanliness. Knowledge of cleaning techniques and safety procedures, coupled with skills in floor care and waste management. Committed to creating clean and welcoming environment that enhances guest satisfaction.
Overview
4
4
years of professional experience
Work History
Housekeeping Aide
Jesse Brown VA Medical Center
03.2024 - Current
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Housekeeping Aide
Norwood Crossing
05.2023 - 02.2024
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
- Ordered and stocked supplies to avoid shortages and excess inventory.
Housekeeping Aide
Little Village Nursing and Rehabilitation
01.2021 - 05.2023
- Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
- Supported laundry operations by washing, drying, and folding linens as needed, contributing to smooth workflow and room readiness.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
- Trained other staff members by physically demonstrating complex tasks.
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Education
GED -
Morton West
Berwyn06-2017
Skills
- Customer service
- Housekeeping
- Chemical handling
- Customer service-focused
- Laundry skills
- Health and safety compliance
- Bathroom cleaning
Timeline
Housekeeping Aide
Jesse Brown VA Medical Center
03.2024 - Current
Housekeeping Aide
Norwood Crossing
05.2023 - 02.2024
Housekeeping Aide
Little Village Nursing and Rehabilitation
01.2021 - 05.2023
GED -
Morton West
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