Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Barajas

Phoenix,AZ

Summary

Experienced Administrated assistant with organization, time management skills. Very Meticulous with planning daily clerical needs. Coordinating multiple task with out losing the quality of work. Being in a customer service roll it is important to know how to please customer/clients. Holding my self to a high standard has always shown in my work.

Overview

11
11
years of professional experience

Work History

Data Entry Clerk

Sedona enterprise
Camp Verde, AZ
02.2019 - 05.2024
  • Created spreadsheets to track data entries.
  • Reviewed existing information for accuracy and made necessary corrections.
  • Identified discrepancies between source documents and entered data.
  • Checked source documents against entered data to ensure accuracy.
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Assisted colleagues with resolving any issues related to data entry operations.
  • Performed data entry from paper documents, emails, and other sources into computer systems.

Customer Service Manager

Verizon Wireless
Chandler, AZ
05.2018 - 08.2023
  • Trained new employees on the use of customer relationship management software systems.
  • Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
  • Resolved customer complaints quickly and effectively.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
  • Developed strategies for improving customer experience through enhanced product features or improved processes.
  • Provided ongoing training and support for new virtual customer service representatives.

Truck Driver Local

J.B. Hunt
Glendale , AZ
08.2021 - Current
  • Kept track of mileage traveled per trip along with fuel consumption records.
  • Ensured that cargo was properly secured before operating truck.
  • Complied with company policies regarding proper use of company vehicles.

Receiving Clerk DSD

Fry’s Food and Drug
Phoenix , AZ
03.2013 - 07.2018
  • Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
  • Organized warehouse storage areas by item type and category for easy access and retrieval of products.
  • Performed daily cycle counts to ensure accuracy of inventory records.
  • Maintained accurate records of incoming deliveries according to established procedures.
  • Provided assistance in physical inventories as requested by management team members.
  • Maintained a clean and safe work area in compliance with OSHA standards.
  • Identified and reported inventory discrepancies to supervisor with recommendations for correction.

Education

GED -

Yavapai College
Prescott, AZ
06-2006

Associate of Applied Science - Business Administration And Management

Glendale Community College
Glendale, AZ

Skills

  • Word Processing
  • File Management
  • Data accuracy
  • Customer Service
  • Spreadsheet Management
  • Database Administration
  • Verifying data accuracy
  • Filing and data archiving
  • Document Scanning
  • Adaptability and Flexibility
  • Meticulous attention to detail
  • Time management abilities
  • Excel spreadsheets
  • Data retrieval systems
  • Data Entry

Timeline

Truck Driver Local

J.B. Hunt
08.2021 - Current

Data Entry Clerk

Sedona enterprise
02.2019 - 05.2024

Customer Service Manager

Verizon Wireless
05.2018 - 08.2023

Receiving Clerk DSD

Fry’s Food and Drug
03.2013 - 07.2018

GED -

Yavapai College

Associate of Applied Science - Business Administration And Management

Glendale Community College

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Patricia Barajas