Patricia Barley

• Consult with clients to understand their project design needs, budget, and objectives.
• Develop innovative and efficient project design concepts aligned with client requirements
• Ensure compliance with building codes, regulations, and industry standards.
• Create detailed project drawings and documentation using Chief Architect.
• Collaborate with trade partners for seamless project coordination.
• Assist in cost estimation, budget management, and quality control.
• Facilitate the selections process and create detailed production drawings.
• Conduct site visits to monitor project progress and address design-related issues.
• Support project management tasks, including scheduling, procurement, and client communication.
• Stay updated with industry trends and advancements through professional development activities.

• Assess client needs, provide layout options, and assist with product selections.
• Create accurate estimates and qualify incoming leads.
• Conduct virtual and in-person consultations and on-site evaluations.
• Guide clients through the design and production stages, addressing their concerns.
• Design projects to meet client needs and financial goals.
• Develop budgets and obtain pricing from vendors and trade partners.
• Facilitate the selections process and create detailed production drawings.
• Ensure timely ordering of materials in line with project specifications

• Recruit, steward, and prospect Making Strides Against Breast Cancer Team Leaders for annual fundraising event.
• Coordinate personal meetings with key constituents, including corporate entities as needed.
• Cultivate and respond to constituents via email or social media outreach.
• Track cultivation activities and fundraising progress accurately.
• Build rapport quickly with MSABC Team Leaders and constituents.
• Provide ongoing coaching, motivation, and support to ensure needs are met.
• Promote fundraising best practices to increase participants' efforts.
• Provide logistical support and training on fundraising strategies and tools, including online and social media components.

• Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
• Executing contracts
• Interacted with customers by phone, email, or in-person to provide information.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Established team priorities, maintained schedules and monitored performance.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Edited documents to improve accuracy of language, flow, and readability.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Entered figures using 10-key calculator to compute data quickly.

• Scheduled appointments and handled calenders for senior leadership.
• Planned appointments and events
• Handled confidential and sensitive information with discretion and tact.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Organized and coordinated conferences and monthly meetings.
• Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
• Offered assistance, collaboration and clerical support to auditors throughout entire review process.
• Developed and maintained automated alert systems for important deadlines.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Seamlessly interacted with colleagues to plan and complete special projects.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

• Contact prospective customers and provide them with information about custom shower doors via phone and/or email
• Provide detailed information to the Sales Representative to help ensure the sale
• Maintain detailed records of interactions with prospective clients
• Follow up with clients whom we have serviced, to ensure satisfaction and continued relationships
• Process payment transactions
• Manage customer’s expectations by having extensive knowledge of our services and products.

• Providing friendly, efficient, and accurate solutions for customers with the goal of customer loyalty and increased sales
• Listening to and analyzing the customer’s issues, investigating the problems, and providing strategic solutions
• Using judgment to determine appropriate profitability on all orders and taking action when necessary
• Ensuring that customers always have the most complete and up to date information about the status of their order.

• Monitored employee compliance with health and safety regulations, proactively correcting issues.
• Managing the schedules of our paid and volunteer staff.
• Trained and developed new employees and volunteers for ease of transition into team.
• Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
• Controlled store inventory and reviewed cash handling and operations reports.

• Coordinating volunteers for the various positions within the organization
• Organizing and updating volunteer information
• Recruited and trained new volunteers on volunteer program goals and objectives.
• Counseling and directing families
• Empowering volunteers into leadership roles.
• Worked with leadership staff and special committees to define volunteer mission and set standards.
• Created volunteer handbook to provide information on volunteer roles, responsibilities and expectations.
• Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.

• Handling high volume customer accounts
• Data entry, and call reports
• Updated and maintained spreadsheets
• Updating investment information
• Approving large wires and money transfers

• Organized and updated customer information
• Being aware of legal terms for maximized customer satisfaction when putting together Letters of Credit to help customers be able to achieve proper funding for large projects.
• Maintaining and balancing spreadsheets containing vital customer information and reconciling accounts.

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Created and maintained databases to track and record customer data.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted development and implementation of new administrative procedures.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Assisted coworkers and staff members with special tasks on daily basis.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.