Proven expertise in data management and a strong commitment to confidentiality, honed at Core Civic and the Arizona Department of Corrections. Excelled in enhancing record-keeping accuracy and fostering team collaboration. Demonstrated exceptional communication skills, significantly improving operational efficiency and promoting a secure, inclusive environment.
Overview
35
35
years of professional experience
Work History
Correctional Records Clerk
Core Civic
12.2023 - 07.2024
Organized incoming documents to streamline recordkeeping processes.
Enhanced filing accuracy by maintaining up-to-date records.
Retrieved necessary files for colleagues, ensuring efficient access to information.
Filed documents systematically for improved retrieval and storage.
Handled sensitive information to maintain confidentiality.
Coordinated with team members to ensure records were up-to-date.
Improved records organization, ensuring compliance with data management policies.
Updated database systems for accurate information tracking.
Assisted in audits by providing accurate and timely documentation.
Processed records requests to support departmental needs.
Enhanced document security by implementing confidentiality measures.
Generated reports from database systems to track records.
Enhanced accuracy in data entry tasks by consistently adhering to quality control measures and promptly addressing errors.
Assisted in audits preparation, ensuring all required documentation was easily accessible and uptodate.
Updated records with new information.
Resolved discrepancies in record data through thorough research and cross-referencing of related documents.
Collaborated with team members to optimize cross-departmental records management workflows, leading to increased efficiency.
Maintained a high level of customer satisfaction by promptly addressing inquiries and concerns related to records access and usage, demonstrating a commitment to excellent service.
Trained new staff on proper record-keeping procedures, fostering a consistent approach across the organization.
Leveraged technology to digitize paper records, making data retrieval faster and more reliable.
Correctional Office III
Arizona Department of Corrections
04.1989 - 01.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Booked new inmates into facility and processed inmates for release.
Interviewed inmates to obtain information and assess needs.
Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
Enhanced staff training programs, leading to improved operational standards.
Monitored surveillance equipment to detect and prevent unauthorized activities.
Prepared reports to document incidents and violations.
Supervised inmates during meals, recreation and other activities.
Investigated and responded to incidents of inmate misconduct.