Patricia Batley
Iowa City,IA
Summary
Driven Membership Sales Manager with a proven track record at Airmedcare Network, adept in team management and sales presentations. Excelled in leveraging customer service and attention to detail to exceed sales targets in 9 counties, significantly supporting local bases. Skilled in fostering teamwork and collaboration, ensuring seamless operations and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Membership Sales Manager
Airmedcare Network
06.2016 - 06.2020
- At the time of my employment AirMedCare Network was a national company (it is now a global enterprise) of air medical ambulances.
- Along with the helicopter base and the medical crews that manned them, I was a representative of AMCN.
- As Membership Sales Manager my responsibilities were to promote the membership opportunity to the residents of nine counties in three states.
- The goal of my presentations was to sign households as members of the program. The membership fee that was paid was used to support their local base.
- I was responsible to assist members, promoting the advantages of membership and being a liaison between company and members. On a monthly basis I had a quota to reach and I had a daily goal to assist me in that task.
Cashier
Walgreens
11.2014 - 09.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Lead Cashier
Keokuk Area Hospital
03.2005 - 06.2016
- Received and delivered daily mail for the hospital
- Posted guarantor and insurance payments directly to the patient’s medical accounts. Giving guarantors receipts when needed.
- Created batches to be entered into hospital computer system — posting all details that would credit payments to the appropriate patient accounts.
- Created daily reports, daily files and daily bank deposits that would balance accurately to that day’s computer entries.
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card payments and returns.
Education
General -
Cardinal Stritch High School
Keokuk, IASkills
- Team Management
- Sales Presentations
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
Timeline
Membership Sales Manager
Airmedcare Network
06.2016 - 06.2020
Cashier
Walgreens
11.2014 - 09.2016
Lead Cashier
Keokuk Area Hospital
03.2005 - 06.2016
General -
Cardinal Stritch High School
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