Patricia Battle
Lithia,USA
Summary
Results-driven Personnel Manager and Military Veteran with 21 years of experience in the United States Marine Corps. Led change initiatives and managed teams of 35+ in logistics, operations, and personnel management across domestic and global operations. Conducted risk assessments to protect aeronautical supply assets valued over $20M while implementing Lean Six Sigma process improvements.
Overview
1
1
Certification
33
33
years of professional experience
Work History
Delivery Driver
Amazon Flex
Seffner, USA
04.2022 - Current
- Collected the designated route from flex delivery warehouse and delivered over 150 packages to each address using the Amazon Flex application, documenting deliveries with pictures to ensure accountability.
- Operated in Clearwater, FL, St. Petersburg, Riverview, Lakeland, Tampa, Temple Terrace, Lithia, Valrico, Westchase, ensuring timely and accurate deliveries across diverse locations.
- Managed delivery services independently, ensuring efficient and reliable service to customers.
NOTARY OF FLORIDA
Self Employed Services
Lithia, Florida
04.2022 - 04.2030
- Facilitated client meetings to explain notary services and requirements.
- Prepared and reviewed legal documents for accuracy and compliance.
- Notarized signatures on various documents, ensuring proper identification.
- Delivered completed loan packages within specified deadlines set by employers or lenders.
- Organized files in an efficient manner using computer filing systems.
- Prepared and checked loan packages to ensure accuracy of all required signatures.
- Scanned and emailed documents promptly after completion of signings.
- Researched public records when requested by employers or lenders.
- Administered oaths and affirmations on legal documents to affirm clients' honor and accountability.
- Liaised between borrowers, loan officers and escrow officers to facilitate smooth and efficient loan closing process.
- Contracted with various agencies to complete personal loan packages.
- Prepared registered and certified mail for dispatch.
- Maintained positive working relationship with fellow staff and management.
- Maintained front desk to provide positive first impression.
- Coordinated support to facilitate general office operations.
- Received and distributed mail, letters and packages.
- Reviewed and approved vendor invoices.
- Greeted guests and vendors to assist in navigating space.
- Stocked inventory and ordered office and kitchen supplies.
- Offered reception coverage to relieve staff during absences or breaks.
- Provided HR administrative assistance to management team.
- Assisted with set up for social events and food deliveries.
- Encouraged and improved cross-department internal communication.
- Broke down boxes for garbage and recycling.
- Performed accounting or financial analysis.
- Reserved and managed meeting room availability.
- Monitored office services mailbox for business support needs and requests.
- Participated in credit and collections activities.
Supervisor / Customer Service Call Center / DME Insurance Biller
One Source Medical Group DME
Westchase Tampa, USA
05.2020 - 10.2022
- Called and answered automated phone service to assist patients in filling prescriptions for their Durable Medical Equipment for example (Diabetic, Incontinence, Feeding, Ostomy, Wound Care, Formula and Eternal supplies).
- Data entry of patient information according to HIPAA (Health Insurance Portability and Accountability Act) to complete and distribute needed supplies for thousands of patients.
- Created and updated patient records to ensure insurance approval for DME supplies.
- Reviewed and verified accuracy of patient records for supply quantities and procedure codes, ensuring compliance with billing standards.
- Meanwhile identifying prior authorization from patient's insurance is on file, current prescriptions on file from doctors office's, billing dates, numerous medical procedure codes and medical diagnosis codes.
- These procedures were conducted on a daily basis according to office procedures while working within Bright Tree DME Software data base.
- Billing and Confirming insurances Am-Better Health insurance, Sunshine State Health, Children Medical Service, all insurances under Costal Care Health Insurance Services Prestige, Molina, Lighthouse and Vivida.
Sortation Associate Cycle 2 DPT1
Amazon Logistics Operation
Tampa, USA
04.2019 - 05.2020
- Supervised sortation multicycle operation, guiding two associates in sorting packages by size and destination, handling items from small envelopes to boxes weighing up to 49 pounds.
- Ensure verification of quality stowing during sortation shift.
- Verified quality stowing during sortation shifts to maintain operational standards.
- Provided individualized training to associates to improve their performance.
- Delivered tailored training to associates to ensure effective job performance.
- Achieved certification to ensure efficient truck dock operations.
- Assist in supervising the preparation of the warehouse for the next shifts and assembly of all routes are picked and staged for timely departure.
- All the while promoting safety while performing their duties.
Sortation Associate
Amazon Logistics Operation
Tampa, USA
11.2018 - 04.2019
- Sorted packages by size and destination, managing items from small envelopes to 49-pound boxes.
- Utilized carts and hand trucks to streamline package movement.
- Assisted in the verification of quality stowing during sortation shift.
- Daily use in operating carts, hand trucks and dollies.
Supply Chain/Operation Logistics Manager
United States Marine Corps
09.1997 - 08.2018
- Developed solutions by evaluating alternative workflow options for aviation supply database, enhancing overall efficiency.
- Coordinated aeronautical logistic and inventory support for deploying Aviation units.
- Managed and analyzed the proper handling of storage and disposal of hazardous material.
- Conducted and led scheduled inventories of over 12,000 aviation quantities.
- Developed solutions by preparing and evaluating alternatives workflow options for aviation supply database.
- Directly responsible for implementing and creating Material Delivery Unit in accordance with Aviation Supply Desk Top procedures Marine Corps Order in support of 12 different aviation units.
- Successfully conducted annual inspections that supported all the aviation units' office equipment with an inventory totaling over $2.2 million.
- Managed and analyzed the proper handling of storage and disposal of hazardous material.
- Supervised government purchase program, optimizing procurement processes for aviation supply needs.
Education
B.S. - Health and Sports Science
AMERICAN MILITARY UNIVERSITY
A.A. - General Studies
AMERICAN MILITARY UNIVERSITY
Skills
- Amazon Flex operation
- Logistics management
- Route Optimization
- Delivery Management
- Route Scheduling
- Delivery Timeliness
- On-time Deliveries
- Package Handling
- Logistics Tracking
- Warehouse
- Safety Protocols
- Equipment Checks
- Delivery Planning
- Process Improvement
- Analysis
- Mobile App Usage
- Mobile Device Operation
- Route Emergency Response
- Organizational skills
- Leadership
- Delivery Planning
- Customer service
- Data entry accuracy
- Effective communication
- Verbal and written communication
Certification
10 Hour OSHA General Industry Safety and Health Certified, 34-702013349
References
- Juliet Camp, Amazon Logistic, (813)-992-287
- Reid Borhert, One Source Medical Group, (866)-834-7473 ext.643
Military Training
- Aviation Supply/Logistics
- Marine Corps Recruiting, Sales and Communication
- Warehousing Operations
- Equal Opportunity
- Risk Management
- Fundamentals of Marine Corps Leadership
Timeline
NOTARY OF FLORIDA
Self Employed Services
04.2022 - 04.2030
Delivery Driver
Amazon Flex
04.2022 - Current
Supervisor / Customer Service Call Center / DME Insurance Biller
One Source Medical Group DME
05.2020 - 10.2022
Sortation Associate Cycle 2 DPT1
Amazon Logistics Operation
04.2019 - 05.2020
Sortation Associate
Amazon Logistics Operation
11.2018 - 04.2019
Supply Chain/Operation Logistics Manager
United States Marine Corps
09.1997 - 08.2018
B.S. - Health and Sports Science
AMERICAN MILITARY UNIVERSITY
A.A. - General Studies
AMERICAN MILITARY UNIVERSITY