Hi, I’m
Patricia Beanard
Columbia,SC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
12
years of professional experience
Work History
WoofenbarkColumbia, SC
Professional Dog Groomer
06.2021 - 11.2023
Job overview
- Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
PetSmartColumbia, SC-Altamonte, FL
Professional Dog Groomer
04.2014 - 01.2021
Job overview
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Assisted in training new employees on proper handling techniques, equipment usage, and salon policies as needed.
- Promoted a safe working environment by enforcing company safety guidelines among team members consistently.
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality.
Domino's PizzaIrmo, SC
Assistant Store Manager
02.2012 - 07.2014
Job overview
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Lugoff-Elgin High School
High School Diploma
01.2008
Skills
- Proficient in Microsoft products
- Assignment Delegation
- Customer Retention
- Appointment Scheduling
- Work Prioritization
- Patience and understanding
- Record Keeping Abilities
- Human and Animal Safety
- Teamwork and Collaboration
- Problem-Solving
- Data Entry
- Friendly, Positive Attitude
References
Upon request.
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteImportant To Me
Work-life balanceCompany CultureWork from home optionFlexible work hoursPersonal development programsPaid sick leavePaid time off401k matchCareer advancementAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Professional Dog Groomer
Woofenbark
06.2021 - 11.2023
Professional Dog Groomer
PetSmart
04.2014 - 01.2021
Assistant Store Manager
Domino's Pizza
02.2012 - 07.2014
Lugoff-Elgin High School
High School Diploma