Results-driven management professional with a strong focus on team collaboration and goal achievement. Demonstrated success in providing effective leadership, optimizing operational efficiency, and adapting to dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Recognized for reliability and flexibility in meeting changing needs.
Overview
15
15
years of professional experience
Work History
Area Manager
Sutter Medical Foundation
2800 L Street, Sacramento Ca. 95816
10.2022 - Current
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Mentored junior staff members, providing guidance on best practices and professional development opportunities.
Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Transformed underperforming teams into productive, profitable teams.
Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
Site Supervisor
Sutter Medical Foundation
Sacramento, USA
01.2010 - 10.2022
Supervise day to day operations for 3 specialty clinics with total of 11 providers and 30 direct reports
Support, participate in, and manage the implementation of new system initiatives
Facilitate local team problem solving and process improvement projects
Develop, implement, and monitor policies, workflows, and trainings
Maintain AAAHC accreditation standards and compliance with policies and procedures
Develop people and teams through coaching with humble inquiry, team problem solving, training and development, and eliciting staff engagement and empowerment
Monitor the financial performance of my care centers, including expenses/revenue, staffing levels, supply use, patient access, and billing
Clinician onboarding and offboarding
Commended for providing exceptional recruiting efforts with staffing our shared staff float pool and recruiting permanent staffing for major service lines
This included successfully Implementing, training, and supporting, and mentoring staff in alignment with organizational mission to develop Lean process
Trained new team members on site policies and procedures.
Maintained records and logs of work performed and materials and equipment used.
Worked with personnel and managers to meet strict timelines.
Implemented best practices and safe operating procedures.
Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
Education
Bachelor’s - business, Health care administration
Western Governors University
Salt Lake City, Ut
03-2025
AA/ Paralegal Degree - General education, legal assisting, prelaw
American River College
Sacramento, CA
01.1998
Skills
Training and staff development
Critical thinking/Judgement
Development clinical processes
Patient centered quality care
Lean Six Sigma
Daily engagement systems
Relationship building and management
Goals and performance
Operations
Controlling costs/Profit Maximization
Accomplishments
Sutter Certified Leader II
Lean Six Sigma Yellow Belt
Sutter Service Excellence Champion
Affiliations
Sacramento Women's Leadership Association
Timeline
Area Manager
Sutter Medical Foundation
10.2022 - Current
Site Supervisor
Sutter Medical Foundation
01.2010 - 10.2022
Bachelor’s - business, Health care administration
Western Governors University
AA/ Paralegal Degree - General education, legal assisting, prelaw