Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Patricia Bell

TCDC/IOP therapist
Lancaster,Ky
Patricia Bell

Summary

Adept at getting to the root of problems and helping patients develop effective coping skills for different life situations, triggers and traumas. Well-versed in collaborating with teams of practitioners to positively impact patient lives with a comprehensive approach.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Compassionate Clinical Psychologist with many years of experience. Dedicated to best-in-class and comprehensive patient care with exceptional knowledge of diagnoses. Adept at maintaining relationships with clients.

Overview

4
years of professional experience

Work History

Mountain Comprehensive Health Corporation
Lancaster, KY

TCADC, IOP Therapist
06.2022 - 06.2024

Job overview

  • Adhered to ethical standards outlined by professional organizations such as APA or ACA.
  • Documented all interactions with clients according to agency policy and procedures.
  • Monitored client's progress throughout the course of therapy by tracking goals set in treatment plan.
  • Completed intake assessments on new clients out transitioning clients daily.
  • Assisted clients in developing coping skills to better manage symptoms of mental illness or emotional distress.
  • Conducted initial assessments of clients to determine presenting issues and develop treatment plans.
  • Provided crisis intervention services when needed.
  • Identified environmental factors that may be contributing to client's symptoms and collaborated with them to create an action plan for change.
  • Facilitated group therapy sessions for clients with similar issues or diagnoses.
  • Maintained accurate records of clinical activity in accordance with HIPAA guidelines.
  • Communicated with school personnel, probation officers, psychiatrists, and other professionals regarding client progress.
  • Utilized a variety of techniques such as cognitive-behavioral therapy and mindfulness practices during sessions.
  • Provided psychotherapy services to individuals, couples, and families.
  • Attended trainings, workshops related to current trends in the field of psychology, mental health counseling.
  • Provided psychoeducation on topics such as stress management, anger management, parenting skills.
  • Participated in regular case reviews with other clinicians to discuss client progress.
  • Educated clients on evidence-based treatments to enhance their understanding of the therapeutic process.
  • Created documentation including assessment notes, treatment plans, progress notes, discharge summaries and referrals.
  • Engaged in outreach activities within the community to increase awareness about available resources for mental health support.
  • Collaborated with multidisciplinary teams to ensure continuity of care for each client.
  • Developed individualized therapeutic interventions based on diagnosis and best practices in the field of mental health counseling.
  • Responded to emergency situations and provided crisis support.
  • Documented staff information, service plans, treatment reports and progress notes.
  • Utilized emerging Cognitive Behavioral Therapy, Play Therapy and Narrative Therapy as treatment approaches.
  • Tracked incoming patient information, intervention plans and patient responses to treatment.
  • Talked with family members during period when patients could not self-advocate.
  • Provided occupational, educational and other informational services to individuals to aid in making educational or vocational plans.
  • Trained newly hired psychologists on clinic standards and procedures.
  • Developed individual courses of treatment for each patient by evaluating goals, mental health and practical conditions.
  • Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
  • Collected information necessary for psychological diagnosis by interviewing, observing and surveying patients.
  • Completed detailed documentation of sessions, patient notes and recommendations.
  • Evaluated clients' interests, abilities and needs alongside clinical presentations to develop targeted treatment plans.
  • Improved clients' compliance with treatment plans by advising on options and benefits.
  • Met with patients and provided diagnoses and consultations.
  • Wrote comprehensive goals and patient treatment plans.
  • Consulted with other professionals, agencies and universities to discuss therapies, treatments, counseling resources and techniques.

Addiction Recovery Care
Springfield, KY

Operations Specialist
04.2022 - 12.2022

Job overview

  • Collaborated with other departments to develop solutions that addressed operational issues across the organization.
  • Drafted communications regarding changes in policy or procedure updates for distribution throughout the organization.
  • Evaluated potential risks associated with proposed changes or modifications before implementation.
  • Conducted regular reviews of operational procedures to ensure compliance with company standards.
  • Implemented new processes to streamline daily tasks, resulting in increased efficiency.
  • Developed and maintained an efficient process for tracking inventory levels, ensuring accuracy of data.
  • Reviewed existing operations processes for accuracy, timeliness, and adherence to internal guidelines.
  • Developed reports detailing operational performance, trends, costs, productivity.
  • Identified areas of improvement in current operations systems and implemented changes accordingly.
  • Ensured compliance with regulatory requirements and industry standards.
  • Monitored performance metrics and tracked progress against goals to identify opportunities for improvement.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Coordinated with various departments to streamline operations and enhance workflow.
  • Participated in strategic planning sessions to contribute to long-term operational goals.
  • Prepared and reviewed operational reports and schedules to ensure accuracy.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Supported project management activities from planning through execution.
  • Managed daily operational tasks to ensure company efficiency and productivity.
  • Conducted quality assurance checks to maintain high standards of service.
  • Resolved operational issues promptly to minimize impact on business activities.
  • Utilized software and tools to automate and improve operational processes.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Maintained positive working relationship with fellow staff and management.
  • Monitored operations and reviewed records and metrics to understand company performance.

Addiction Recovery Care
Lancaster, KY

Clinic Coordinator
12.2021 - 06.2022

Job overview

  • Conducted audits on patient accounts to identify discrepancies or potential issues.
  • Organized special events such as health fairs or seminars on behalf of the clinic.
  • Performed data entry of patient information into electronic medical records system.
  • Assisted in the development of new procedures and protocols related to clinic operations.
  • Maintained confidentiality of patient health information according to HIPAA guidelines.
  • Verified accuracy of patient billing information prior to submitting claims for payment.
  • Developed marketing materials for distribution within the community to promote clinic services.
  • Processed insurance claims for reimbursement of medical services rendered by the clinic.
  • Ensured compliance with all applicable laws, regulations, and standards related to healthcare operations.
  • Responded to inquiries from patients and healthcare providers regarding clinic services and policies.
  • Monitored inventory levels of supplies and medications to ensure adequate stock on hand at all times.
  • Provided administrative support to clinic staff, such as filing paperwork, maintaining databases, and preparing reports.
  • Managed daily appointment schedules for physicians and other clinical personnel.
  • Prepared purchase orders for procurement of office supplies or equipment needed by the facility.
  • Assisted in the coordination of patient care services, including scheduling appointments and managing medical records.
  • Coordinated with physicians and other healthcare professionals to ensure quality care delivery.
  • Acted as a liaison between the clinic administration and external vendors or contractors.
  • Compiled monthly financial statements for review by senior management team.
  • Answered telephone calls from patients seeking advice or assistance with their medical needs.
  • Directed and escorted patients to treatment areas per appointment plans.
  • Helped with administrative clinic work such as making appointments, answering telephone calls and greeting patients.
  • Kept examination rooms and smaller pod areas clean for new patients.
  • Restocked supplies in examination rooms and team stations to support clinic operations.
  • Collected information to aid physicians in treating patients' needs.
  • Arranged for prescribed laboratory tests, specialist referrals and diagnostic procedures.
  • Recorded patient medical histories, updated charts and obtained insurance approvals as appropriate.
  • Verified patient billing information, processed patient accounts and maintained records and documentation.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Explained policies, procedures and services to patients.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Maintained records management system to process personnel information and produce reports.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Recruited, hired and trained new medical and facility staff.
  • Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.

Addiction Recovery Care
Louisa, KY

Residential Clinical Assistant
04.2020 - 04.2021

Job overview

  • Maintained inventory of supplies used in clinical setting.
  • Administered injections, prescribed medications, and monitored vital signs.
  • Reviewed patient charts prior to appointments to ensure accuracy of information.
  • Collected specimens from patients for lab testing.
  • Prepared documents for insurance companies regarding payment for services rendered.
  • Provided education to patients on health topics and preventive care measures.
  • Assisted in the preparation of patients for examinations and treatments.
  • Answered phones and responded to inquiries from patients or family members.
  • Coordinated referrals between primary care providers and specialists as necessary.
  • Worked collaboratively with other healthcare professionals to provide quality care for patients.
  • Assisted patients with basic care and provided excellent service.
  • Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Aided in clinical care and maintained patient well-being across several areas and locations.
  • Rendered high level of support to stressed patients prior to procedures, offering comfort and listening ear.
  • Educated patients about medications, procedures and physician's instructions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Documented notes during patient visits.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Incorporated outside records into charts and EHR.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Handled general office duties to support administrative staff during peak hours.
  • Administered medications under physician's supervision.

Education

Big Sandy Community And Technical College
Prestonsburg, KY

Medical Assistant Certification from Medical Assistant
12-2019

University Overview

  • Online Learning and MOOCs:
  • 3.5 GPA

Union College
Barbourville, KY

Master of Science from Elementary Education
12-2003

University Overview

Eastern Kentucky University
Richmond, KY

Bachelor of Science from Elementary Education
12-1995

University Overview

Somerset Community College
Somerset, KY

Some College (No Degree) from Undecided

University Overview

  • Participated in the University's Mentorship Program

Skills

  • Group therapy coordination
  • Crisis Intervention
  • Intervention Planning
  • One-on-one support

Timeline

TCADC, IOP Therapist
Mountain Comprehensive Health Corporation
06.2022 - 06.2024
Operations Specialist
Addiction Recovery Care
04.2022 - 12.2022
Clinic Coordinator
Addiction Recovery Care
12.2021 - 06.2022
Residential Clinical Assistant
Addiction Recovery Care
04.2020 - 04.2021
Big Sandy Community And Technical College
Medical Assistant Certification from Medical Assistant
Union College
Master of Science from Elementary Education
Eastern Kentucky University
Bachelor of Science from Elementary Education
Somerset Community College
Some College (No Degree) from Undecided
Patricia BellTCDC/IOP therapist