Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Patricia Beltran

Phoenix,AZ

Summary

Proven leader with a track record of operational excellence at Dollar Tree, adept in strategic planning and leadership development. Enhanced store safety and reduced shrinkage at Lowe's, showcasing strong attention to detail and team leadership. Skilled in business analysis and revenue generation, consistently exceeding performance goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

District Manager

Dollar Tree
11.2020 - Current
  • Supervised 14 locations to enforce high-quality standards of operation.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Generated financial and operational reports to assist management with business strategy.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.

Senior Loss Prevention Manager

Lowes Home Improvment
05.2018 - 05.2021
  • Enhanced security measures for inventory management, resulting in decreased shrinkage rates.
  • Trained and supervised a team of loss prevention associates, improving overall store safety and security.
  • Ensured compliance with local regulations pertaining to store safety and security measures by maintaining up-to-date knowledge on relevant laws.
  • Completed incident reports and activity logs for accurate, current records.
  • Interviewed suspects, customers and witnesses to obtain helpful information and statements.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Worked closely with law enforcement in investigating and solving theft and fraud cases.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Reviewed and updated store security policies and procedures.
  • Created and maintained records of security incidents and investigations.

Senior Loss Prevention Manager

Home Depot
04.2014 - 08.2020
  • Increased employee awareness on loss prevention issues through regular training sessions and communication initiatives.
  • Conducted thorough investigations into internal theft cases, leading to the recovery of stolen merchandise.
  • Fostered a proactive approach among employees by reinforcing the importance of early detection/reporting mechanisms for potential incidents.
  • Implemented an effective incident reporting system which streamlined investigation processes and increased case resolutions rate.
  • Played an integral role in the design and implementation of store layouts that deterred theft opportunities while maintaining a welcoming environment for customers.
  • Coordinated cross-functional teams during emergency situations, ensuring swift response times and minimal disruption to business operations.
  • Conducted regular performance reviews with loss prevention staff members to ensure continuous improvement in skillsets and adherence to company standards.
  • Managed budgets for the Loss Prevention department, ensuring proper allocation of resources towards key initiatives that yielded tangible results.
  • Established positive working relationships with vendors to secure favorable pricing for loss prevention equipment purchases.
  • Developed strong partnerships with other departments to create a culture focused on minimizing losses across all areas of operation.

Education

High School Diploma -

Advanced Training Institute
Las Vegas, NV
06.2019

Skills

  • Leadership skills
  • Recruiting and Hiring
  • Strategic Planning
  • Customer Service
  • Attention to Detail
  • Training and coaching
  • Employee Scheduling
  • Team Leadership
  • Operations Improvements
  • Leadership Development
  • Staff Recruiting
  • Business and Operations Analysis
  • Revenue Generation

Certification

  • License CPR - Valid 2028

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

District Manager

Dollar Tree
11.2020 - Current

Senior Loss Prevention Manager

Lowes Home Improvment
05.2018 - 05.2021

Senior Loss Prevention Manager

Home Depot
04.2014 - 08.2020

High School Diploma -

Advanced Training Institute
Patricia Beltran