Patricia Berry

Developed work schedules for the housekeeping team, optimizing staffing levels to meet operational needs while controlling labor costs
Managed inventory of cleaning supplies and equipment, ensuring an adequate stock level at all times while minimizing waste
Conducted regular meetings with housekeeping staff to communicate updates, address concerns, and foster teamwork
Collaborated with other departments such as front desk and maintenance to coordinate guest requests, repairs, and room readiness
Maintained accurate records of daily tasks completed by the housekeeping team for reporting purposes
Implemented new cleaning procedures and protocols to improve efficiency and maintain high standards of cleanliness
Developed and implemented training programs for housekeeping staff, resulting in improved performance and customer satisfaction ratings

Supervised a team of 14 housekeeping staff, ensuring cleanliness and orderliness in all guest rooms and public areas
Conducted regular inspections of guest rooms to ensure adherence to cleanliness standards and promptly addressed any issues or deficiencies
Coordinated deep-cleaning projects and renovations, ensuring minimal disruption to guests
Developed a system for tracking lost items reported by guests during their stay
Maintained communication with other departments to ensure smooth operations throughout the hotel
Ensured compliance with health regulations regarding sanitation practices throughout the hotel premises
Served as a point of contact for VIP guests, ensuring their specific needs were met during their stay
Trained housekeeping staff on proper cleaning techniques, safety protocols, and customer service skills

Collaborated with laundry department to ensure timely delivery of clean linens for use in guest rooms
Conducted regular inspections of guest rooms to ensure adherence to cleanliness standards and promptly addressed any issues or deficiencies
Participated in performance evaluations of housekeeping staff, providing feedback on strengths and areas for improvement
Ensured compliance with safety regulations regarding handling of hazardous materials used in cleaning processes
Led training sessions on proper use of cleaning chemicals, equipment maintenance, and safety protocols
Coordinated special requests from guests such as extra amenities or specific room setups
Implemented a system for tracking and reporting maintenance issues in guest rooms, resulting in faster resolution times