Patricia Bittick
Boulder, CO,CO
Summary
Goal-oriented and meticulous professional with great computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every customer and/or client. Positive nature with excellent people skills.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Patient Coordinator, Surgery Scheduler
Boulder Community Health
Boulder, CO
12.2023 - 06.2024
- Assisted in the scheduling of surgeries for patients, ensuring accuracy and timeliness.
- Coordinated with medical staff to ensure that all necessary paperwork was completed prior to scheduled procedures.
- Provided support to surgeons by preparing documents needed for surgeries, such as consent forms and discharge instructions.
- Maintained an up-to-date list of available operating rooms and equipment for surgical teams.
- Communicated with insurance companies to determine coverage for specific procedures.
- Scheduled follow-up appointments according to post-operative protocols.
- Reviewed incoming requests from physicians regarding potential surgeries, confirming that they meet eligibility criteria.
- Ensured compliance with HIPAA regulations during the scheduling process.
- Responded promptly to inquiries from patients or their families regarding upcoming surgeries.
Front Desk Receptionist
Corportate Park Wellness Center
Irvine, CA
07.2022 - 05.2023
- Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Greeted visitors to provide information and direct them to appropriate personnel.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Signed for packages, recorded deliveries, and distributed to personnel.
- Scheduled appointments, maintained, and updated appointment calendars.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Real Estate Sales Agent
Carvill Sothebys
Kailua, HI
07.2017 - 04.2018
- SalesAssociate/CarvilleSotheby’sInternational,Kailua
- Represented a Seller in the sale of their residential property
- Completed the sale process from pitching business to closing on a sale
- Identified opportunity and obtained signatures on the necessary documents to secure a listing
- Conducted market survey and opinion of value for client and made recommendations on sale price and preparing the home for sale
- Created the content for the marketing materials and MLS including property description, attributes and highlights and coordinated photos and design of the marketing flyers
- Regularly reported to my client about the marketed activities including open houses and general inquiries
- Guided my client through a challenging sale coordinating the negotiations and trouble-shooting many challenges
- Worked with various vendors including an escrow agent and attorneys
Property Manager
CaptainCook Realty
Honolulu, HI
08.2016 - 07.2017
- Honolulu
- Conducted the day to day operations and management for 23 residential properties which included homes and condominiums
- Performed move-in and move out operations, worked directly with accounts receivable and payable via the company property management program PropertyWare
- Managed repair projects and improvements to individual units, conducted market surveys to establish recommendations for rent, organized and executed a marketing plan to keep units filled including development of marketing materials and online advertising
- Instrumental in assisting the company to embrace transitioning paper based systems to the cloud, thereby improving the collection and storage of data increasing the speed at which to access information
- This increased productivity and responsiveness to better serve our clients and customers.
Office Manager
Aloha Party Rentals
Kailua, HI
05.1993 - 05.1997
- Managed operations of a high-volume customer service oriented business
- Directly responsible to manage up to four (4) employees providing event rental and planning services with a high-level of detail
- Coordinated staffing schedules and training
- Designed and managed the store showroom and office
- Performed and managed general daily and monthly opening and closing duties including cash management
- Performed and managed accounts receivable, payable and general organizational and filing duties
- Managed inventory control and responsible for buying supplies and rental equipment and goods.
Education
Sales
Dower Real Estate School
Honolulu, HI02-2017
Bachelors - Communications
University of Hawaii At Manoa
Honolulu, HI05-1991
Skills
- Strong management and customer service
- Excellent communication
- Solid critical thinking and planning
- Microsoft Word and Outlook literate
- Organized and detail oriented
- A desire to learn and grow
- Loyal and a team player
- Dependable
- Organization and Efficiency
- Multi-Line Telephone Skills
- Appointment Scheduling
- Attention to Detail
- Verbal and Written Communication
- Calendar Management
- Reliable and Punctual
- Administrative Support
- HIPAA Compliance
- Patient Relations
- Insurance Practices
- Payment Collection
Certification
Real Estate Sales 2017
References
References available upon request.
Timeline
Patient Coordinator, Surgery Scheduler
Boulder Community Health
12.2023 - 06.2024
Front Desk Receptionist
Corportate Park Wellness Center
07.2022 - 05.2023
Real Estate Sales Agent
Carvill Sothebys
07.2017 - 04.2018
Property Manager
CaptainCook Realty
08.2016 - 07.2017
Office Manager
Aloha Party Rentals
05.1993 - 05.1997
Sales
Dower Real Estate School
Bachelors - Communications
University of Hawaii At Manoa
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