Patricia Black-Gillins
Valparaiso,IN
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
15
15
years of professional experience
Work History
Customer Service Representative
TLC Companies
04.2021 - Current
- Responsible for screening job applications on behalf of clients in a timely and professional manner on a daily basis
- Follow US Department of Transportation guidelines when working with clients
- Maintain up-to-date files in an organized manner in order to have quick response time to clients
- Complete background screenings on new and re-hire applicants regarding former employment and medical conditions, while maintaining information in a confidential manner
Kitchen Manager
Valparaiso Community Schools
09.2008 - 03.2021
- Managed staff at Flint Lake Elementary and oversaw all food services
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory
- Followed guidelines from the Department of Health and maintained perfect scores during health inspections
- During COVID, helped orchestrate new procedures to keep students and families fed on a daily basis in a safe manner
Education
High School Diploma -
Hammond High School
Hammond06.1994
Skills
- Data Entry
- Paperwork Processing
- Report Generation
- Call Management
- Information Security
- Microsoft Office Suite
- Report Preparation
- Microsoft Outlook
- Money Handling Abilities
- Recordkeeping Strengths
- Clerical Support
- Customer Service
Timeline
Customer Service Representative
TLC Companies
04.2021 - Current
Kitchen Manager
Valparaiso Community Schools
09.2008 - 03.2021
High School Diploma -
Hammond High School
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