Summary
Overview
Work History
Skills
Additional Information
Timeline
Generic

PATRICIA BLACKBURN

Macomb,MI

Summary

Diligent and driven professional known for achieving success in a variety of roles with increasing levels of responsibility. Effective communicator and team-builder with strong analytical, management and organizational skills.

Overview

5
5
years of professional experience

Work History

Servicing/Project Assistant

United Wholesale Mortgage
Pontiac, MI
03.2019 - 08.2021
  • Assisted with routine and complex inquiries from customers, title companies, and vendors each day
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation
  • Partnered with third-party vendors to address and clear loan closing requirements
  • Reviewed and verified information in loan application and closing documents.

Patient Account, Representative/Billing

McLaren Central Business Office
Shelby, MI
04.2017 - 01.2019
  • Collaborated with relevant parties to resolve billing issues, insurance claims and patient payments
  • Partnered with cash application team and credit manager on timely and accurate posting of remittances
  • Prepared reports detailing billing actions, flags, and other key information
  • Responded to customer and insurances requests via telephone and email to resolve their requests.

Medical Billing Representative

360Care thru Aijilon Staffing
Troy, MI
12.2016 - 03.2017
  • Applied payments, adjustments and denials into medical manager system.
  • Meticulously tracked and resolved underpayments.
  • Performed quality control of data entry system to verify proper posting of claims and payments.
  • Prepared and submitted claims to insurance companies electronically and manually.

Medical Billing Specialist/Front Desk Receptionist

Troy Orthopedic and Hand Surgeons
Troy, MI
12.2016 - 03.2017
  • Coordinated communications between patients, billing personnel and insurance carriers.
  • Organized information for past-due accounts and transferred to collection agency.
  • Prepared and attached referrals, treatment plans or other required correspondence to reduce incidence of denials.
  • Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.

Skills

  • Adaptive team player
  • Business Development
  • Critical thinking
  • Coach, Mentor Manager
  • Dependable and Responsible
  • Energetic self-starter
  • Meticulous attention to detail
  • Rapport and relationship building

Additional Information

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Timeline

Servicing/Project Assistant

United Wholesale Mortgage
03.2019 - 08.2021

Patient Account, Representative/Billing

McLaren Central Business Office
04.2017 - 01.2019

Medical Billing Representative

360Care thru Aijilon Staffing
12.2016 - 03.2017

Medical Billing Specialist/Front Desk Receptionist

Troy Orthopedic and Hand Surgeons
12.2016 - 03.2017

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