Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Assessments
Languages
Military Service
Personal Information
Timeline
Generic

Jessica Shavers

Valdosta,GA

Summary

I am a dynamic and results-oriented professional with extensive experience across various roles, notably as an Assistant Manager at Dollar Tree. I have excelled in operations management, staff training, and development, demonstrating exceptional leadership and multitasking abilities. Proficient in Microsoft SQL Server and adept at improving process efficiency, I consistently enhance workplace productivity and employee morale. I am educated in being an efficient Healthcare Administrator managing day-to-day operations of medical facilities to provide high-quality care. Encourages staff to develop close relationships with patients and community members. Develops performance review frameworks to identify promotion opportunities. Guides staff towards reaching full potential. I seek employment within the field of healthcare administration.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Laborer

Tifton Aluminum Excursions
Tifton, USA
- Current
  • I loaded, hooked, and wrapped aluminum beams after they are painted.
  • Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
  • Worked with team members to ensure efficient workflow throughout the day.
  • Stacked and arranged products on pallets according to size and weight requirements.
  • Performed regular checks of equipment for proper operation and safety compliance.

Assistant Manager

Dollar Tree
Fitzgerald, USA
08.2016 - 02.2018
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Managed customer service inquiries and complaints in a timely manner.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Communicated regularly with customers to gain insights into their needs.
  • Created reports on sales trends, inventory levels, and financial data.
  • Supervised daily operations including scheduling shifts, assigning duties.

Store Associate

Dollar General
Fitzgerald, USA
02.2016 - 03.2016
  • Stock shelves, work cash register, and help customers
  • I showed excellent customer service and finished all work assignments in a timely manner
  • Skills Used: Typing, stocking and cleaning
  • Assisted customers with product selection, pricing and availability.
  • Provided cash register operations and handled customer payments.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Ensured the cleanliness and tidiness of the store.
  • Addressed customer complaints in a professional manner.
  • Operated scanning equipment for price checks and stock replenishment.

Ingredients Dumper

Labor Finders/ American Blanching
Fitzgerald, USA
11.2014 - 06.2015
  • Dump ingredients in augers to produce peanut butter, take inventory of ingredients and run grind room machines
  • I demonstrated great strength and proved that women could work just as hard men
  • Skills Used: Addition, subtraction, multiplication, fork lift knowledge, and computer skills
  • Inspected and maintained dumper, reporting any issues or faults to supervisor.
  • Performed daily safety checks on the dumper prior to use.
  • Loaded and unloaded mixer supplies from dumper onto site as required.
  • Observed all relevant health and safety requirements whilst operating the dumper.
  • Ensured that the load of material was evenly distributed within the dumper bed at all times.

Fork Lift Operator, Picker Packer

LABOR FINDERS
Fitzgerald, USA
08.2013 - 02.2014
  • I OPERATED FORKLIFTS TO PULL MERCHANDISE FROM LOCATIONS AND PREPARE THEM FOR SHIPPING, I ALSO PACKED AND REPACKED MERCHANDISE
  • Skills Used: FORK LIFT DRIVING, MATH, IDENTIFYING ZONES, ISLES AND LOCATIONS

Fork Lift Driver

Home Depot Distribution Center
Port Wentworth, USA
03.2013 - 04.2013
  • Inspected the forklift daily to ensure proper functioning of safety equipment and components.
  • Moved products to designated areas using the forklift.
  • Assisted other personnel in loading or unloading materials from trailers.
  • Followed instructions from supervisors regarding product placement on shelves or racks.
  • Reported any issues with machinery promptly to supervisor for repair.
  • Loaded and unloaded trucks with forklift in a safe manner.
  • Stacked pallets in an orderly fashion within storage facilities or onto delivery trucks.
  • Verified inventory counts by comparing them against previous records.
  • Ensured all safety regulations were met while operating the forklift in the warehouse area.
  • Kept accurate records of all materials moved including quantity, destination, and time taken.
  • Utilized radio frequency scanners to accurately record items loaded onto trailers.
  • Trained new employees on how to safely operate a forklift in accordance with company policies.
  • Restocked supplies such as boxes and other materials needed for production line operations.

Picker/Packer

Best Buy Distribution / Spherion
Dublin, USA
08.2010 - 12.2012
  • Picked merchandise from specific locations and zones
  • Packed totes
  • Fill store orders accurately and productively
  • Utilized hand-held scanners to scan barcodes and enter data into the system.
  • Performed quality control checks on products before packing them for shipment.
  • Labeled, sorted, and organized packages for efficient delivery.
  • Assembled boxes and cartons according to customer specifications.
  • Lifted heavy items onto pallets with a forklift or manual pallet jack.
  • Maintained cleanliness of warehouse areas by sweeping, dusting, and mopping floors.
  • Verified accuracy of incoming shipments against invoices and purchase orders.
  • Inspected merchandise for damages or defects prior to packaging it up for shipping out.
  • Prepared documents such as bills of lading, packing lists, invoices. as needed.
  • Reported any damaged items immediately to supervisors so they could be replaced quickly.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Selected products and items from shelves and pallets for customer orders.

42A

US ARMY
Fort Leonard Wood, MO
10.2002 - 11.2005

Assisted soldiers with their careers, including providing information on training and promotions

Maintain and prepare records for officers and enlisted personnel

preparing and monitoring requests for identification cards, tags, leaves, and passes

Draft request and overseeing official documentation

Learned computer programs to keep personnel data up to date

CNA - Certified Nursing Assistant

Shamrock Nursing and Rehab
Dublin, USA
08.2002 - 12.2002
  • I did my clinical at this nursing home
  • I worked one on one with patients from the Alzheimer's ward
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Monitored food intake and output as directed by nursing staff.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Provided emotional support to family members during difficult times.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

Education

Bachelor's - Science of Healthcare Administration

University of Phoenix-Online Campus
Phoenix, AZ
11.2024

Associate's - Information Assurance and Security

University of Phoenix-Online Campus
Phoenix, AZ
05.2022

Associate - COMPUTER SCIENCE

UNIVERSITY OF PHEONIX
Phoenix, AZ
01.2016

Certified Forklift Driver - Forklifts

Home Depot Distribution
Port Wentworth, GA
01.2013

Associate of Radiology Technology - Radiology Technology

HGTC
Dublin, GA
01.2010

Certified Nursing Assistant - Certified Nursing Assistant

HGTC
Dublin, GA
01.2009

Skills

  • Microsoft Word
  • Excel
  • Windows 8
  • PowerPoint
  • Type 25 WPM
  • Knowledge of RF guns
  • Order Picker
  • Reach Truck
  • Facilities Maintenance
  • Resource Management
  • Job Site Cleanup
  • Chemical Mixing
  • Equipment Maintenance
  • Truck loading and unloading
  • Electronic Pallet Jack
  • RF Scanner
  • Order Picking
  • Warehouse Experience
  • Forklift
  • Military Experience
  • Material Handling
  • C/C
  • JavaScript
  • Computer Science
  • Java
  • Microsoft SQL Server
  • XML
  • HTML5
  • User Interface (UI)
  • Linux
  • SQL
  • Business Requirements
  • Requirements gathering
  • Revenue Cycle Management
  • Operations Management
  • Regulatory Affairs
  • Patient Safety
  • Staff Training and Development
  • Emergency Preparedness
  • Organizational Development
  • Health Information Systems
  • Risk Management
  • Critical Thinking
  • Employee Training Program
  • Human Resources Management
  • Quality Improvement
  • Facility Management
  • Employee Performance Evaluations
  • Employee Work Scheduling
  • Interdepartmental Functions Coordination
  • Information Systems Development
  • Employee Supervision
  • Operating Plans Development
  • Decision-Making
  • Budget Development
  • Process Implementation
  • Quality Assurance
  • Process Improvement
  • Inventory and restocking
  • Policy Development
  • Clinical Quality Program Standards
  • Quality Assurance Controls
  • Staff Supervision
  • Business operation management
  • Reliability
  • Loss prevention management
  • Heartsaver First Aid CPR AED (First Aid CPR AED)
  • Heartsaver CPR AED (CPR AED)
  • Time management abilities
  • Regulatory Compliance
  • Professionalism
  • Multitasking
  • Facility Oversight

Certification

  • CPR, Present
  • Certified Forklift Operator, Present
  • Drivers License, Present

Additional Information

I have ten years plus experience in distribution and customer service. I am enthusiastic and adore learning at a fast pace.

Assessments

  • Attention to Detail, Proficient, 03/01/20
  • Work style: Reliability, Highly Proficient, 07/01/21

Languages

  • English, Expert
  • German, Intermediate
  • Latin, Intermediate

Military Service

Army, United States, E3, 10/01/04, 11/30/06, Began as an 88 mike which was a truck driver and supply specialist then a 42 alpha which is a desk liaison.

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Assistant Manager

Dollar Tree
08.2016 - 02.2018

Store Associate

Dollar General
02.2016 - 03.2016

Ingredients Dumper

Labor Finders/ American Blanching
11.2014 - 06.2015

Fork Lift Operator, Picker Packer

LABOR FINDERS
08.2013 - 02.2014

Fork Lift Driver

Home Depot Distribution Center
03.2013 - 04.2013

Picker/Packer

Best Buy Distribution / Spherion
08.2010 - 12.2012

42A

US ARMY
10.2002 - 11.2005

CNA - Certified Nursing Assistant

Shamrock Nursing and Rehab
08.2002 - 12.2002

Laborer

Tifton Aluminum Excursions
- Current

Bachelor's - Science of Healthcare Administration

University of Phoenix-Online Campus

Associate's - Information Assurance and Security

University of Phoenix-Online Campus

Associate - COMPUTER SCIENCE

UNIVERSITY OF PHEONIX

Certified Forklift Driver - Forklifts

Home Depot Distribution

Associate of Radiology Technology - Radiology Technology

HGTC

Certified Nursing Assistant - Certified Nursing Assistant

HGTC
Jessica Shavers