Patricia Brown

• Assisted in daily operational tasks to ensure smooth store functioning.
• Learned customer service protocols to enhance client interactions and satisfaction.
• Collaborated with team members to address customer inquiries efficiently.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Developed strong working relationships with staff, fostering a positive work environment.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained cleanliness and organization of the workspace to promote safety standards.
• Supported training initiatives for new staff on operational procedures.
• Adapted quickly to new technologies and systems for improved workflow.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Oversaw daily operations to maintain store cleanliness and organization.
• Defined clear targets and objectives and communicated to other team members.

Prepared daily main course and ensured readiness for service.

• Organized professional development workshops, promoting continuous learning among staff members.
• Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
• Oversaw quality control measures, maintaining high standards for all project outputs.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Conducted regular reviews of operations and identified areas for improvement.

Prepared diverse ingredients for daily menu requirements.

• Stocked merchandise, clearly labeling items, and arranging according to first in first out method.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Developed strong rapport with customers and created positive impression of business.

Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Managed efficient cash register operations.