Melissa Cook
Saint Augustine
Summary
Dynamic leader with extensive experience at Best Version Media, excelling in operations management and cross-functional team leadership. Spearheaded strategic initiatives that significantly enhanced customer satisfaction and retention. Proven ability to mentor teams and drive innovation, fostering a culture of collaboration and continuous improvement.
Overview
27
27
years of professional experience
Work History
Senior Director of Performance, Sales & Training
Best Version Media
12.2018 - Current
- Developed strategic initiatives to enhance operational efficiency across multiple departments.
- Led cross-functional teams in implementing process improvements and best practices.
- Analyzed market trends to inform decision-making and drive business growth strategies.
- Established key performance indicators to measure team effectiveness and project outcomes.
- Mentored junior staff, fostering professional development and enhancing team capabilities.
- Collaborated with senior leadership to align departmental goals with organizational objectives.
- Facilitated stakeholder meetings to ensure alignment on project scope and deliverables.
- Streamlined communication processes between departments, improving collaboration and project turnaround time.
Senior Division Manager & Corporate Trainer
Best Version Media
10.2013 - 12.2018
- Led cross-functional teams to enhance operational efficiency and project delivery timelines.
- Developed and implemented strategic initiatives that improved customer satisfaction and retention rates.
- Mentored junior managers, fostering professional growth and enhancing team productivity across divisions.
- Analyzed market trends to inform strategic planning and drive business growth initiatives.
Publisher
Best Version Media
10.2012 - 12.2018
- Managed editorial workflows to ensure timely publication of content across multiple platforms.
- Developed and implemented strategic marketing campaigns to enhance brand visibility and audience engagement.
- Collaborated with authors and contributors to refine manuscripts, ensuring alignment with publishing standards.
- Oversaw the budgeting process for projects, optimizing resource allocation while maintaining quality standards.
Head of School/Private School Principal
Hale Academy
08.2003 - 10.2012
- Led curriculum development initiatives to enhance educational standards and student engagement.
- Implemented strategic planning processes to align school objectives with community needs.
- Fostered partnerships with local organizations to support student programs and resources.
- Directed faculty professional development, promoting innovative teaching practices and collaboration.
High School Teacher/English Department Chairperson
Evans High
10.1998 - 06.2002
- Developed engaging lesson plans aligned with curriculum standards.
- Fostered a positive classroom environment to enhance student learning.
- Implemented assessment strategies to evaluate student progress effectively.
- Collaborated with colleagues to improve teaching methodologies and share best practices.
Education
Master of Science - M. ED Educational Leadership
Barry University
Orlando, FL05-2024
Bachelor of Arts - English
University of Florida
Gainesville, FL05-1998
Skills
- Operations management
- Human resources management
- Innovation management
- Cross-functional team leadership
- Collaborative leadership
- Culture transformation
- Team management
- Policy development
- Key performance indicators
- Team building and motivation
Timeline
Senior Director of Performance, Sales & Training
Best Version Media
12.2018 - Current
Senior Division Manager & Corporate Trainer
Best Version Media
10.2013 - 12.2018
Publisher
Best Version Media
10.2012 - 12.2018
Head of School/Private School Principal
Hale Academy
08.2003 - 10.2012
High School Teacher/English Department Chairperson
Evans High
10.1998 - 06.2002
Master of Science - M. ED Educational Leadership
Barry University
Bachelor of Arts - English
University of Florida
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