Summary
Work History
Education
Skills
Timeline
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Patricia Bruno

Glen Ellyn,IL

Summary

Accomplished professional with extensive experience at The Home Depot Inc, specializing in customer service, design solutions, and team leadership. Demonstrated empathy and effective communication, alongside proficiency in Design Connect and OrderUp. Known for enhancing customer satisfaction and driving team performance, reflecting a blend of technical and interpersonal skills.

Work History

Customer Order Specialist

The Home Depot Inc
  • Provided exceptional customer service, resolving issues promptly and professionally.
  • Contacted vendors to determine shipping dates and availability for specific items to notify customers.
  • Collaborated with sales team to ensure seamless communication and accurate fulfillment of customer needs.
  • Positively engaged with customers to understand needs and responded appropriately to questions.

Kitchen and Bath Designer

The Home Depot Inc
  • Enhanced customer satisfaction by providing personalized kitchen and bath design solutions.
  • Conducted thorough site evaluations to identify potential challenges and incorporate necessary adjustments into project plans.
  • Optimized use of space in kitchen and bath designs by incorporating creative storage solutions.
  • Delivered functional yet aesthetically pleasing designs by balancing client preferences with practical considerations such as budget constraints or architectural limitations.

Department Supervisor

The Home Depot Inc
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Managed team of 10 employees, delegated tasks and held each employee accountable for completing assignments.

Education

High School Diploma - General Studies

Mother Theodore Guerin
River Grove, IL
06.1992

Skills

  • Empathy and patience
  • Verbal and written communication
  • Written and oral communication
  • Skilled in Microsoft Office, ESVS, Design Connect, OrderUp
  • Order processing
  • Software navigation

Timeline

Customer Order Specialist

The Home Depot Inc

Kitchen and Bath Designer

The Home Depot Inc

Department Supervisor

The Home Depot Inc

High School Diploma - General Studies

Mother Theodore Guerin

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Patricia Bruno