Patricia Bullington
Cleveland,TN
Summary
Dynamic caregiver with extensive experience at Life Bridges, excelling in client assessment and emotional support. Proven ability to enhance client dignity through personalized activity planning and vital signs monitoring. Recognized for leadership development and problem-solving skills, ensuring optimal care and fostering positive relationships with clients and families. Compassionate caregiver with hands-on experience in attending to patient needs in residential and hospital settings. Skilled in administering medication, managing schedules, and maintaining clean living environments for patients. Demonstrated ability to establish meaningful relationships with patients, ensuring comfort and enhancing quality of life.
Overview
20
20
years of professional experience
Work History
Caregiver
Life Bridges
Cleveland, TN
08.2014 - Current
- Helped clients get in and out of beds and wheelchairs.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Accompanied clients to social events such as movies or plays.
- Recorded client status progress and challenges in logbooks and reports.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained detailed records of services performed on clients.
- Assisted clients with maintaining good personal hygiene.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Followed safe lifting and transferring techniques to transport residents.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Maintained updated knowledge through continuing education and advanced training.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized team events to promote a positive work environment.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Completed routine maintenance and repair.
House Keeping
Holliday Inn Express
Cleveland, TN
01.2014 - 08.2014
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Returned rooms to occupant-ready status to satisfy future guests.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Assisted in laundry services including washing, drying, and folding linens.
Production Line Worker
Whirlpool
Cleveland, TN
07.2010 - 07.2013
- Packed finished goods into correct packages or boxes.
- Inspected finished products for any defects or irregularities.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Maintained clean worksite to avoid hazards from chemicals and fragile products.
- Produced quality products by palletizing, packaging and assembling finished items.
- Hand-assembled needed parts with bolts and screws.
- Attended regular training sessions to increase machine operating skills.
- Separated products according to weight, grade and size of material to produce final product.
Collections Agent
NRS
Cleveland, TN
07.2005 - 07.2010
- Maintained accurate records of collection activities in database system.
- Tracked and reported on collections activity and performance metrics to management.
- Oversaw daily collections and accounts receivable activities, developing robust strategies to maximize collections and reduce aged accounts.
- Identified opportunities for improved efficiency in the collections process.
- Monitored customer accounts for changes in financial status or contact information.
- Contacted customers with delinquent accounts to solicit payment.
- Drafted correspondence to customers regarding overdue accounts and payment arrangements.
- Followed fair debt practices and regulatory guidelines when managing collections process.
- Contacted insurance companies to check status of claim payments.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Upheld privacy and security requirements for customer information.
- Prepared and sent out demand letters and collection notices to delinquent accounts.
- Processed payments through various methods such as credit cards, online banking and cash transactions.
- Developed and maintained strong relationships with clients to facilitate payment collections.
- Provided training and guidance to new collections staff on best practices and company policies.
Education
High School Diploma -
Elsik High School
Houston, TX05-1990
Skills
- Client assessment
- Personal hygiene assistance
- Meal preparation
- Mobility support
- Vital signs monitoring
- Medication management
- Activity planning
- Leadership development
- Emotional support
- Patient documentation
- Problem solving
Timeline
Caregiver
Life Bridges
08.2014 - Current
House Keeping
Holliday Inn Express
01.2014 - 08.2014
Production Line Worker
Whirlpool
07.2010 - 07.2013
Collections Agent
NRS
07.2005 - 07.2010
High School Diploma -
Elsik High School
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