Overview
Work History
Education
Skills
Timeline
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Patricia Burroughs

Bradenton

Overview

5
5
years of professional experience

Work History

Assistant Manager

Wingstop
08.2023 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Manager

Mc Donalds
03.2019 - 01.2022


  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Education

High School Diploma -

Scotland High School
Laurinburg, NC
06.1995

Skills

  • Training and Development
  • Team Leadership
  • Customer Relations
  • Staff Training

Timeline

Assistant Manager

Wingstop
08.2023 - Current

Manager

Mc Donalds
03.2019 - 01.2022

High School Diploma -

Scotland High School

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Patricia Burroughs