Patricia Burroughs
Bradenton
Overview
5
5
years of professional experience
Work History
Assistant Manager
Wingstop
08.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Manager
Mc Donalds
03.2019 - 01.2022
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
High School Diploma -
Scotland High School
Laurinburg, NC06.1995
Skills
- Training and Development
- Team Leadership
- Customer Relations
- Staff Training
Timeline
Assistant Manager
Wingstop
08.2023 - Current
Manager
Mc Donalds
03.2019 - 01.2022
High School Diploma -
Scotland High School