Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Patricia Caporusso

Manorville,NY

Summary

Personable Office Administrator with 30+ years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

36
36
years of professional experience

Work History

Office Administrator

Ultra Maritime
11.2018 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated meetings with high level executives and clients.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Created documentation for shipments and processed customer invoices. Uploaded invoices to customer portals.
  • Matched vendor invoices for processing in AP, and collections for AR. Processed incoming customer checks.
  • Coordinated corporate functions for employees hosted by the company.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Sales Specialist

Mast Distributors, Inc.
01.1989 - 11.2018
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problem solving.
  • Provided first-rate service to all customers and potential customers.


Education

Bachelor of Arts - Business Administration

Dowling College
Oakdale, NY
01.1990

High School Diploma -

Smithtown HS West
Smithtown, NY
06.1986

Skills

  • Time Management
  • Office Administration
  • Database entry
  • Administrative Support
  • Document Management
  • Verbal Communication
  • Billing and coding
  • Booking travel
  • Meeting and Event Coordination
  • Managing office supply inventory
  • Inbound phone call handling
  • Schedule and calendar management

Accomplishments

  • Collaborated with team of 6 in fundraising for a variety of charities, such as Toys For Tots, Boots on the Ground and 911 veterans.
  • Enhanced company atmosphere for a team of over 150 through regular event planning and employee engagement.
  • Member of the Health and Safety Team overseeing first aid and emergency response.

Languages

Spanish
Native or Bilingual

Timeline

Office Administrator

Ultra Maritime
11.2018 - Current

Sales Specialist

Mast Distributors, Inc.
01.1989 - 11.2018

Bachelor of Arts - Business Administration

Dowling College

High School Diploma -

Smithtown HS West

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Patricia Caporusso