Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Carney

Colorado Springs,Colorado

Summary

Dynamic professional with nine years of experience in supervisory and regional management roles, skilled in leading teams of over 40 employees to achieve exceptional results. Proven track record in meeting daily production targets while ensuring strict compliance with safety standards and quality control measures. Committed to fostering a culture of excellence that prioritizes client satisfaction and operational efficiency. Strong leadership abilities combined with a strategic approach to problem-solving drive continuous improvement and team success.

Overview

14
14
years of professional experience

Work History

Regional Manager

Tridentcare
03.2023 - 08.2024
  • Managed a team of 2 supervisors and more than 40 employees to ensure timely collection and processing of blood samples while upholding compliance and safety standards as well as managing payroll, hiring and budgeting.

  • Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
  • Developed processes to save on costs and prevent losses.
  • Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
  • Devised and executed training plans for new and existing staff to support competency and compliance.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Conducted regular audits of operational procedures to ensure compliance with industry regulations and company policies.
  • Implemented cost-saving measures, leading to significant reductions in operational expenses.
  • Increased employee retention by implementing comprehensive training programs and opportunities for advancement.
  • Maintained high safety standards throughout the region, minimizing accidents and incidents.
  • Fostered culture of continuous improvement, encouraging team members to innovate and optimize processes.

Phlebotomy Supervisor

Tridentcare
10.2017 - 03.2023
  • Responsibilities included managing payroll, overseeing hiring and training processes, and developing routing plans for mobile phlebotomists.
  • Notified management of compliance and workplace safety issues from department and recommended simple solutions.
  • Managed daily activities and workflow of [Type] institution to collect, label and analyze samples correctly.
  • Developed and implemented training processes to achieve high quality of care for patients.
  • Managed inventory of supplies, ensuring adequate stock levels while minimizing waste and controlling costs.
  • Conducted regular performance evaluations for phlebotomy staff, providing constructive feedback and identifying areas for growth.
  • Maintained a safe work environment by enforcing strict adherence to infection control protocols and safety guidelines.
  • Collaborated with laboratory personnel to streamline processes and improve turnaround times for test results.
  • Provided support during high-volume periods by stepping in as needed to perform phlebotomy duties alongside the team.

Phlebotomy Supervisor

Schryver Medical
08.2015 - 10.2017
  • Responsibilities included managing payroll, overseeing hiring and training processes, and developing routing plans for mobile phlebotomists.
  • Promoted a positive work culture by fostering open communication among team members and encouraging collaboration between departments.
  • Verified proper storage and transportation of specimens to laboratories.
  • Assisted in training and onboarding new phlebotomists.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Developed and implemented training processes to achieve high quality of care for patients.
  • Conducted regular performance evaluations for phlebotomy staff, providing constructive feedback and identifying areas for growth.
  • Maintained a safe work environment by enforcing strict adherence to infection control protocols and safety guidelines.
  • Provided support during high-volume periods by stepping in as needed to perform phlebotomy duties alongside the team.

Mobile Phlebotomist

Metrostat
09.2010 - 08.2015
  • Drove to Long Term Healthcare facilities and hospitals to draw patients' blood, take blood to lab and process samples.
  • Organized daily work based on collection priority.
  • Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
  • Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

Education

High School Diploma - National Phlebotomy Technician

Brookhaven College
Farmers Branch, Texas
07.2010

Skills

  • Skilled at managing multiple tasks in high-pressure environments
  • Timely decision-making
  • Skilled in mentorship
  • Strong interpersonal communication
  • Staff training and development
  • Operations management
  • Cost reduction
  • Regional planning
  • Customer and vendor relations
  • Safety protocol
  • Policies and procedures
  • Attention to detail

Timeline

Regional Manager

Tridentcare
03.2023 - 08.2024

Phlebotomy Supervisor

Tridentcare
10.2017 - 03.2023

Phlebotomy Supervisor

Schryver Medical
08.2015 - 10.2017

Mobile Phlebotomist

Metrostat
09.2010 - 08.2015

High School Diploma - National Phlebotomy Technician

Brookhaven College