Patricia Carrillo
Chino Hills,CA
Summary
Driven and resourceful administrative professional with 20+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
22
22
years of professional experience
Work History
Admissions & Outreach Coordinator
The School Of Arts + Enterprise
08.2022 - Current
- Work with the Outreach + Engagement team to champion the execution and timeline of the student enrollment process (application, registration, save your spot, file preparation, etc.)
- Support the team's practices to meet Charter and compliance requirements
- Point person for Admissions phone calls, email address, and other correspondence
- Serve as the new family liaison
- Meet with all new families; and guide them to making the best decision for their student's success
- Work collaboratively with other departments to ensure smooth student onboarding (registrar, counselors, administration, teachers, etc.)
- Ensure all school collateral is accurate and that the team has the proper tools to properly communicate the school's value to prospective families
- Stay up to date with arts and academic changes and program offerings
- Provide check-ins with new students and new families to support any needs or questions that may arise
- Work with the leadership team to set a balanced and thoughtful community engagement calendar
- Support the organization and coordination of all forward-facing and community engagements events hosted on The SAE Campus
- Lead the organization of The Outreach + Engagement team's participation in all community-hosted events and outreach opportunities (communication, logistics, staffing, permits, etc.)
- Serve as a community liaison; creating and maintaining mutually beneficial and strategic partnerships with local businesses and organizations
- Act as school ambassador at various community and school events
- Support student recruitment via various marketing initiatives
- Manage and schedule all school tours
- Work alongside the leadership team to execute various engagement/retention initiatives as programmed and as needed
- Support the collection of data to inform seasonal retention programming
- Suggest creative ways to engage students that meet needs currently not fulfilled through other programming.
Student Outreach Coordinator (Lead Recruiter)
Scholarship Prep Public Schools
08.2021 - 08.2022
- Participated in the development of student recruitment plans, strategies, and written materials
- Worked directly with school leaders to drive more applications and enrollments at the assigned Scholarship Prep schools
- Executed student recruitment strategy, which may include phone call pitching, flyering, tabling at outdoor events, and presenting to families via Zoom and in person
- Created and maintained a database of prospective/potential students; Benchmark goals and timelines within the strategic plan
- Identified and visited preschools, elementary, middle schools, and other youth service organizations in the area; Spoke to groups and individual students and family members to promote charter schools
- Used a deep knowledge of the community and key areas to identify potential marketing opportunities to increase awareness of the school in target communities and work with the school leadership and regional teams to execute marketing campaigns
- Organized school visits and open houses for prospective families and students to help build their familiarity with the school; drive attendance to these events
- Contributed to the schools' social media accounts for promotional content
- Build and maintained positive relationships with prospective families throughout the entire recruitment process from the first interaction through the time they start school
- Served as an ambassador for Scholarship Prep by engaging with families and community members at community events and via community canvassing activities.
Executive Assistant
Scholarship Prep Public Schools
10.2019 - 08.2021
- Primarily supported the Executive Director, Deputy Director, Chief of Staff, and the Board of Directors, including but not limited to communications, agenda, meetings, official proceedings, secretarial support, and outreach
- Maintained the Executive team’s schedules and calendars, and work closely with school sites to ensure compatibility
- Provided general support to the Executive management team, staff, Board of Directors, and public meetings while adhering to all Brown Act requirements
- Coordinated scheduling, notices, and conduct of Board meetings; coordinated and participated in the preparation of agenda and agenda packets for Board meetings; prepare Board minutes; supervised and participated in the maintenance of Board records and dissemination and processing of all actions including minutes, ordinances, resolutions, agreements, and deeds; ensure assigning and tracking of Board follow up items
- Made travel arrangements for Board members, the Executive team, and school site staff for meetings, conferences, and training
- Researched material and resources for information to support action in the development of policies and Board requests
- Reviewed work processes and recommended changes that improve 'best practices'
- Interpreted and translate documents for site administration, parents, and Home Office.
Clerk III/Assistant Principal's Secretary
San Elijo Middle School - SMUSD
04.2017 - 10.2019
- Supported three Assistant Principals with the day-to-day operations which include but are not limited to compile, maintain and update disciplinary action records and related reports, create and distribute student suspensions, assist with projects/department needs per administrative assignments
- Managed the school’s master calendar and facilities calendar
- Interpreted and translated documents for site administration, parents, and District office.
Spanish Interpreter & Translator
Hola Language Services, Inc.
11.2016 - 11.2017
- Interpreter for various independent and public entities, including but not limited to, school district events and city council hearings.
Clerk III/Administration Office
San Elijo Middle School - SMUSD
01.2013 - 04.2017
- Performed complex, diversified administrative and clerical duties incidental to the smooth operation
- A wide variety of tasks are performed which include but are not limited to tracking budget expenses, supply management, delegation, staffing, managing processes, supervision, developing standards, inventory control, promoting process improvement and reporting, which require the application of independent judgment and familiarity with school board policies and procedures, and school-based rules and regulations
- Interpreted and translated documents for site administration, parents, and District office.
Clerk III/Attendance Office
San Elijo Middle School - SMUSD
09.2011 - 01.2013
- Ensured accurate attendance accounting; resolved attendance-related issues; ensured compliance with state reporting and documenting requirements; conveyed attendance-related information to appropriate parties
- Interpreted and translated documents for site administration and parents.
School Data Technician II/Administration Office
Twin Oaks High School - SMUSD
09.2006 - 09.2011
- Ensured accurate attendance accounting; resolved attendance-related issues; ensured compliance with state reporting and documenting requirements; conveyed attendance-related information to appropriate parties
- Provided liaison between the school, home, and community agencies, and assistance to school families and parent groups
- Assisted school personnel with problems dealing with school adjustment, attendance, and child welfare
- Interpreted and translated documents for site administration, parents, and off-site public entities.
Executive Administrative Assistant
Coldwell Banker Corporate
03.2005 - 02.2006
- Provided administrative and project management support to the Director of Information Technology
- Processed IT-related hardware and software purchases for Southern California
- My research of products operating at a low price and quality determination decreased I.T
- Budget cost.
Administrative Assistant & Transaction Coordinator
The Houston Team Inc./Prudential California Realty
08.2003 - 04.2004
- Performed all aspects of real estate transactions
- Developed and provided support concerning agents' business websites and marketing strategies increasing listings and purchase transactions and doubling revenue for the team.
Marketing Coordinator/Administrative Assistant
Coldwell Banker Residential Brokerage
04.2002 - 08.2003
- Designed marketing collateral for various properties, which contributed to increased sales levels in a saturated market.
Education
Criminal Court Interpreter/Translation Courses -
Southern California School of Interpretation
No Degree - Sociology
California State University - San Marcos
San Marcos, CAAssociates in Sociology -
Mira Costa College
Administrative Assistant Certificate -
Victor Valley College
Skills
- Interpersonal Communication
- Project Management
- Event Coordination
- Calendar Management
- Travel Arrangements
- Data Collection
- Creative Problem Solving
- Outreach Initiatives
- Time Management
- Organizational Skills
- Customer Service
- Microsoft Office Suite, Google Suite, Zoom
Languages
Spanish
Native or Bilingual
Timeline
Admissions & Outreach Coordinator
The School Of Arts + Enterprise
08.2022 - Current
Student Outreach Coordinator (Lead Recruiter)
Scholarship Prep Public Schools
08.2021 - 08.2022
Executive Assistant
Scholarship Prep Public Schools
10.2019 - 08.2021
Clerk III/Assistant Principal's Secretary
San Elijo Middle School - SMUSD
04.2017 - 10.2019
Spanish Interpreter & Translator
Hola Language Services, Inc.
11.2016 - 11.2017
Clerk III/Administration Office
San Elijo Middle School - SMUSD
01.2013 - 04.2017
Clerk III/Attendance Office
San Elijo Middle School - SMUSD
09.2011 - 01.2013
School Data Technician II/Administration Office
Twin Oaks High School - SMUSD
09.2006 - 09.2011
Executive Administrative Assistant
Coldwell Banker Corporate
03.2005 - 02.2006
Administrative Assistant & Transaction Coordinator
The Houston Team Inc./Prudential California Realty
08.2003 - 04.2004
Marketing Coordinator/Administrative Assistant
Coldwell Banker Residential Brokerage
04.2002 - 08.2003
Criminal Court Interpreter/Translation Courses -
Southern California School of Interpretation
No Degree - Sociology
California State University - San Marcos
Associates in Sociology -
Mira Costa College
Administrative Assistant Certificate -
Victor Valley College
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